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Company > Wolters Kluwer NV: Business Model, SWOT Analysis, and Competitors 2024

Wolters Kluwer NV: Business Model, SWOT Analysis, and Competitors 2024

Published: Feb 08, 2024

Inside This Article


    In this comprehensive exploration, we dive deep into the intricacies of Wolters Kluwer NV, a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, governance, risk and compliance, and legal and regulatory sectors. Starting with an in-depth look at its innovative business model, we dissect the strengths, weaknesses, opportunities, and threats facing the company in 2024. Furthermore, we compare Wolters Kluwer NV with its fiercest competitors, providing a clear view of its standing in the industry and the challenges and opportunities that lie ahead. Join us as we unravel the dynamics that make Wolters Kluwer NV a formidable entity in its domain.

    What You Will Learn

    • Ownership and Mission Insight: Understand who owns Wolters Kluwer NV and delve into the company's mission statement, gaining insights into their core values and strategic objectives.

    • Revenue Streams and Business Model: Learn about how Wolters Kluwer NV generates revenue, with a detailed explanation of their Business Model Canvas, providing a clear understanding of their operational framework and key financial drivers.

    • Competitive Landscape and Strategic Analysis: Discover who Wolters Kluwer NV's main competitors are, accompanied by a comprehensive SWOT analysis, to assess the company's strengths, weaknesses, opportunities, and threats within the global market.

    Who owns Wolters Kluwer NV?

    Wolters Kluwer NV, a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance, and legal sectors, operates as a multinational corporation with its headquarters in Alphen aan den Rijn, Netherlands. Understanding the ownership structure of such a significant entity can provide insights into its operational direction, investment attractiveness, and market positioning.

    Institutional and Private Shareholders

    A substantial portion of Wolters Kluwer NV is owned by institutional investors, which typically include mutual funds, pension funds, and investment firms. These entities invest in the company on behalf of their clients or beneficiaries, and their large purchases can significantly influence the company's stock price and strategic direction. The presence of prominent institutional investors is often viewed as a positive marker, suggesting confidence in the company's long-term growth and stability.

    Private shareholders, comprising both individual investors and company insiders, also play a crucial role in the ownership structure. Insiders, such as members of the board and executive team, who own stock in the company, are personally invested in the success of the business. Their insider perspective on the company's operations can lead to more informed investment decisions, which generally align with the company's long-term interests.

    Public Share Ownership

    As a publicly traded company, a portion of Wolters Kluwer NV is owned by general public shareholders who buy and sell shares on the open market. Public shareholders play a vital role in the company's capital structure, providing liquidity and valuation through their trading activities. The dynamics of supply and demand in the stock market directly impact the company's share price, influencing its ability to raise capital for expansion and operational needs.

    Strategic Investments and Partnerships

    Wolters Kluwer NV may also be involved in strategic investments and partnerships that contribute to its ownership structure. These could include collaborations with other companies, government entities, or educational institutions. Such partnerships might not always directly translate into ownership shares but can significantly influence the company's strategic direction and operational focus.


    The ownership of Wolters Kluwer NV is multifaceted, involving a mix of institutional and private shareholders, public investors, and strategic partnerships. This diverse ownership structure supports the company's global operations, providing it with the stability and flexibility needed to navigate the complexities of the global market. Understanding the nuances of this ownership mix is crucial for anyone looking to invest in the company, partner with it, or simply gain insights into its strategic priorities and operational outlook.

    What is the mission statement of Wolters Kluwer NV?

    What is the mission statement of Wolters Kluwer NV?

    Wolters Kluwer NV, a global leader in professional information, software solutions, and services, is driven by a powerful mission statement that underscores its commitment to professional excellence and innovation. Their mission is to empower professionals in highly complex industries such as healthcare, tax, accounting, legal, and regulatory sectors by providing them with expert solutions that combine deep domain knowledge with specialized technology and services.

    The mission statement of Wolters Kluwer NV is centered around enabling these professionals to navigate the ever-evolving landscape of their respective fields with confidence and efficiency. By focusing on delivering actionable insights and intelligent solutions that facilitate decision-making and outcomes, Wolters Kluwer NV emphasizes its role in supporting professionals to achieve excellence in their practices and businesses.

    This commitment is reflected in their continuous innovation and investment in technology, aiming to address the dynamic challenges their clients face. Through their mission, Wolters Kluwer NV aspires to be an integral partner in the success of their clients, empowering them to make critical decisions with precision and to optimize their workflows in an increasingly complex world. In essence, the mission of Wolters Kluwer NV is not just about providing information and solutions but about fostering a world where professionals have the knowledge and tools they need to make a difference in their fields, ultimately contributing to a safer, more effective, and more efficient society.

    How does Wolters Kluwer NV make money?

    Wolters Kluwer NV, a global leader in professional information, software solutions, and services, operates within several key sectors: Health, Tax & Accounting, Governance, Risk & Compliance, and Legal & Regulatory. The company's revenue streams are diversified across these sectors, each contributing to the overall financial health and growth of the organization. Here's a detailed look into how Wolters Kluwer NV generates its income:


    In the Health sector, Wolters Kluwer provides clinical decision support, clinical drug information, patient engagement, and healthcare analytics solutions. Revenue is generated through the sale of software, subscriptions, and services to healthcare professionals and institutions. By offering up-to-date, evidence-based information, the company helps improve patient outcomes and the efficiency of care delivery, making it a valuable asset to healthcare providers.

    Tax & Accounting

    The Tax & Accounting segment offers solutions for professionals in accounting firms, corporate finance and auditing departments, and governmental positions. These solutions include software for managing tax compliance, accounting practices, and audit management. Wolters Kluwer generates revenue in this sector through software licenses, subscription services, and professional services, helping organizations ensure compliance with regulatory demands and improve productivity.

    Governance, Risk & Compliance

    In Governance, Risk & Compliance, Wolters Kluwer provides services and solutions for legal compliance, risk management, and audit for the finance and banking sectors, among others. This includes software and service solutions for managing regulatory and risk obligations, compliance learning, and regulatory reporting. The company earns income through subscriptions, software sales, and consulting services, aiding organizations in navigating the complex landscape of regulatory requirements and risk management.

    Legal & Regulatory

    The Legal & Regulatory sector caters to legal, business, and regulatory professionals with research and workflow solutions. This includes specialized legal research platforms, workflow tools for legal practice management, and regulatory information. Wolters Kluwer's revenue in this segment comes from subscription services, software licenses, and book sales, supporting professionals in staying informed and efficient in their practices.

    Digital Transformation and Subscription Services

    A significant portion of Wolters Kluwer's revenue comes from its ongoing digital transformation efforts, with an increasing shift towards digital and cloud-based solutions across all sectors. The company has been focusing on expanding its subscription-based services, which provide a steady income stream and help in building long-term relationships with customers. This model not only ensures recurring revenue but also allows the company to continuously improve and update its offerings based on customer feedback and industry trends.

    In summary, Wolters Kluwer NV makes money through a combination of software sales, subscriptions, and professional services across its diverse portfolio of sectors. The company's strategic focus on digital transformation and subscription-based models positions it well for sustainable growth and resilience against market fluctuations.

    Wolters Kluwer NV Business Model Canvas Explained


    Wolters Kluwer NV, a global leader in professional information services, operates within the realms of health, tax, accounting, finance, legal, and regulatory sectors. Understanding the intricate layers of Wolters Kluwer's business model offers insights into how the company sustains its competitive edge and continues to innovate in a rapidly evolving digital landscape. This section delves into the Wolters Kluwer NV Business Model Canvas, breaking down its key components and strategies.

    Customer Segments

    Wolters Kluwer has identified several key customer segments that are crucial to its business operations. These include:

    • Professionals in the Legal Sector: Lawyers, judges, and legal scholars who require up-to-date legal information and tools.
    • Healthcare Professionals: This includes doctors, nurses, and medical researchers in need of the latest medical knowledge and clinical decision support tools.
    • Tax and Accounting Professionals: Accountants and tax professionals who rely on accurate and comprehensive financial information and software.
    • Finance Professionals: Banking and finance experts seeking regulatory compliance and risk management solutions.
    • Regulatory Bodies: Government and regulatory agencies that need information services for compliance and oversight.

    Value Propositions

    Wolters Kluwer offers distinct value propositions tailored to each of its customer segments:

    • For Legal Professionals: Access to an extensive database of legal documents, case histories, and an analytical toolset for legal research.
    • For Healthcare Professionals: Up-to-date clinical decision support tools and medical information that enhance patient care.
    • For Tax and Accounting Professionals: Integrated software solutions that streamline tax filing, accounting, and financial reporting processes.
    • For Finance Professionals: Comprehensive risk management and compliance solutions that navigate complex regulatory environments.
    • For Regulatory Bodies: Tools and information services that support regulatory oversight and enhance public safety.


    Wolters Kluwer utilizes a multi-channel approach to reach its customer segments:

    • Digital Platforms: Online platforms and mobile applications that provide easy access to information and tools.
    • Direct Sales: A dedicated sales force that engages directly with large institutions and professional firms.
    • Partnerships: Collaborations with educational institutions, professional associations, and technology providers to expand reach and enhance offerings.

    Customer Relationships

    Wolters Kluwer maintains its customer relationships through:

    • Customer Support: High-quality, 24/7 support services for all its products and solutions.
    • Continuous Updates: Regular updates to its information databases and software solutions, ensuring they remain relevant and useful.
    • Training and Education: Offering training sessions, webinars, and educational materials to help customers maximize the value of their products.

    Revenue Streams

    Wolters Kluwer's revenue streams are diversified across its various customer segments, primarily through:

    • Subscription Services: Recurring revenue from subscriptions to its digital platforms and databases.
    • Software Licenses: Sales of professional software solutions and licenses.
    • Professional Services: Consulting and customized solution development for institutional clients.

    Key Resources

    The key resources that form the backbone of Wolters Kluwer's business model include:

    • Proprietary Databases: Extensive, proprietary databases of legal, medical, financial, and regulatory information.
    • Technology Infrastructure: A robust technology infrastructure that supports its digital platforms and software solutions.
    • Expertise: A global team of professionals with deep expertise across the sectors it serves.

    Key Activities

    To deliver its value propositions, Wolters Kluwer engages in several key activities:

    • Content Development: Continuous research and content development to keep its databases comprehensive and up-to-date.
    • Software Development: Ongoing development and improvement of its software solutions.
    • Market Analysis: In-depth market analysis to identify trends and adapt its offerings accordingly.

    Key Partnerships

    Wolters Kluwer's key partnerships are instrumental in extending its reach and enhancing its offerings:

    • Academic Institutions: To develop educational content and tools.
    • Technology Providers: For leveraging the latest technologies in its solutions.
    • Professional Associations: To understand the evolving needs of the professionals it serves.

    Cost Structure

    The cost structure of Wolters Kluwer is characterized by:

    • Content Acquisition and Development: Significant investment in content creation and database maintenance.
    • Technology Development: Costs associated with software development and technology infrastructure maintenance.
    • Sales and Marketing: Expenses related to direct sales, marketing campaigns, and customer acquisition activities.


    The Wolters Kluwer NV Business Model Canvas illustrates a sophisticated approach to serving professionals across various sectors with high-quality information and tools. By focusing on the specific needs of its diverse customer segments, leveraging technology, and maintaining strong customer relationships, Wolters Kluwer continues to solidify its position as a leader in professional information services.

    Which companies are the competitors of Wolters Kluwer NV?

    Which companies are the competitors of Wolters Kluwer NV?

    Wolters Kluwer NV operates in a highly competitive landscape, offering a wide range of professional information services, software solutions, and books. The company serves various sectors, including health, tax, accounting, legal, and regulatory industries. Given its diverse portfolio, Wolters Kluwer faces competition from several fronts. Here are some of the key competitors:

    1. Thomson Reuters

    Thomson Reuters is one of the most direct competitors of Wolters Kluwer, particularly in the legal, tax, and accounting sectors. Like Wolters Kluwer, Thomson Reuters provides critical information, software solutions, and services to professionals in the legal, tax, and regulatory spaces. Their offerings are designed to help clients make informed decisions, streamline their operations, and drive efficiency.

    2. RELX Group

    RELX Group, formerly known as Reed Elsevier, competes with Wolters Kluwer across several segments, including scientific, technical, medical information, and legal solutions. RELX Group has a strong presence in data analytics and decision tools, which are essential for professionals in research, legal, and risk management sectors. Their emphasis on digital transformation and data-driven solutions places them as a formidable competitor in the information services industry.

    3. LexisNexis

    A division of RELX Group, LexisNexis specifically targets the legal and regulatory sectors, making it a direct competitor to Wolters Kluwer's legal solutions offerings. LexisNexis is renowned for its comprehensive legal research database and tools that support legal professionals in case law research, litigation, and practice management. Their extensive repository of legal content and focus on leveraging technology to enhance legal research efficiency pit them directly against Wolters Kluwer's legal solutions.

    4. Bloomberg BNA

    Bloomberg BNA, a subsidiary of Bloomberg L.P., offers specialized legal and business information for professionals, particularly in the tax, healthcare, and labor sectors. Their products and services are designed to help professionals stay compliant with the ever-changing regulatory environment. Bloomberg BNA's strong focus on providing high-quality news, data, and analysis for professionals places it in direct competition with Wolters Kluwer's offerings in similar domains.

    5. CCH Incorporated

    Owned by Wolters Kluwer, CCH Incorporated deserves mention for its historical significance and continued influence within the tax and accounting sectors. Before its acquisition, CCH was a significant competitor and now serves as a testament to Wolters Kluwer's strategy of expanding its market share and offerings through strategic acquisitions.

    These companies, among others, create a competitive environment for Wolters Kluwer by offering overlapping products and services aimed at similar professional markets. To maintain its position, Wolters Kluwer continuously innovates and expands its product offerings, ensuring that it meets the evolving needs of its clients in the sectors it serves.

    Wolters Kluwer NV SWOT Analysis

    Wolters Kluwer NV SWOT Analysis

    Wolters Kluwer NV, a global leader in professional information, software solutions, and services, serves legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare markets. Like any significant corporation, Wolters Kluwer faces its unique set of strengths, weaknesses, opportunities, and threats. A SWOT analysis can provide a comprehensive overview of its strategic position.


    1. Strong Market Position: Wolters Kluwer has established a robust market presence in various sectors, including healthcare, legal, and financial services, which contributes to a diversified and stable revenue stream.
    2. Innovative Solutions: The company is recognized for its continued investment in technology and innovation, leading to the development of advanced products and services that meet the evolving needs of professionals.
    3. Global Reach: With operations in over 40 countries, Wolters Kluwer has a broad geographical footprint that allows it to serve customers worldwide and mitigate risks associated with market fluctuations in specific regions.


    1. Dependence on Specific Markets: Despite its global presence, Wolters Kluwer heavily relies on Europe and North America for a significant portion of its revenue, which could be a vulnerability if these markets face economic downturns.
    2. Integration of Acquisitions: While the company has expanded through acquisitions, integrating these businesses smoothly into its existing operations remains a challenge, potentially affecting overall efficiency and profitability.


    1. Digital Transformation: The ongoing digital transformation across industries presents an opportunity for Wolters Kluwer to further innovate and expand its digital offerings, meeting the increasing demand for online and cloud-based solutions.
    2. Emerging Markets: Investing in emerging markets could provide new growth avenues for the company, especially in regions where there is a growing demand for professional information and services.
    3. Regulatory Changes: Frequent changes in regulations and compliance requirements across industries can drive demand for Wolters Kluwer's products, as organizations strive to remain compliant.


    1. Intense Competition: The market for professional information and solutions is highly competitive, with several major players vying for market share. Keeping ahead of competitors in terms of innovation, pricing, and service quality is a constant challenge.
    2. Technological Disruption: Rapid technological changes pose a threat to Wolters Kluwer, as newer, more agile startups could disrupt established markets with innovative solutions at lower costs.
    3. Economic Uncertainty: Global economic instability, such as that caused by pandemics, geopolitical tensions, or financial crises, can impact the company's growth, especially in its primary markets.

    In summary, Wolters Kluwer NV's SWOT analysis reveals a company with strong market positions and innovative capabilities but facing challenges from economic uncertainties, technological disruptions, and competitive pressures. By leveraging its strengths and addressing its weaknesses, Wolters Kluwer can capitalize on emerging opportunities while mitigating potential threats.

    Key Takeaways

    • Wolters Kluwer NV is a publicly traded company, with ownership spread among institutional investors, retail investors, and its own employees through shares. The largest shareholders typically include major financial institutions and investment funds.

    • The mission statement of Wolters Kluwer NV focuses on providing professional information, software solutions, and services to professionals in the health, tax and accounting, risk and compliance, finance and legal sectors, aiming to help its customers make critical decisions with confidence and efficiency.

    • Wolters Kluwer NV generates revenue through a variety of channels including subscription services, software solutions, and professional information services. Their business model emphasizes recurring revenue streams, particularly through digital and cloud-based solutions.

    • The Business Model Canvas for Wolters Kluwer NV highlights a value proposition centered on reliable, high-quality information and innovative technology solutions. Key activities include content development, software engineering, and customer support, with revenue streams primarily coming from subscriptions and licensing fees.

    • Wolters Kluwer NV faces competition from other professional information and software solution providers, including Thomson Reuters, RELX Group (formerly Reed Elsevier), and Bloomberg. Despite the competition, Wolters Kluwer maintains a strong market position through its specialized offerings and global reach.

    • SWOT Analysis highlights Wolters Kluwer NV's strengths in its established brand reputation, diverse product portfolio, and strong global presence. Opportunities exist in expanding digital offerings and leveraging technology like AI. However, threats include rapid technological changes and intense competition, while weaknesses may lie in areas such as dependency on specific markets or sectors for revenue.


    In conclusion, Wolters Kluwer NV stands as a towering figure in the world of information services and solutions, driven by a mission to empower professionals in fields such as healthcare, tax, accounting, legal, and regulatory sectors with the tools they need to make critical decisions effectively and efficiently. Despite the complexity of its operations and the competitive landscape it navigates, Wolters Kluwer NV has demonstrated a remarkable ability to sustain its growth and profitability. This is largely attributed to its diverse business model, which leverages technology and expertise to deliver high-value content and solutions.

    Ownership of Wolters Kluwer NV is widespread, with its shares publicly traded, allowing institutional and individual investors a stake in its future. The company's mission to support professionals with deep domain knowledge underscores every strategic decision and innovation, ensuring that its offerings are not only relevant but essential to its clientele.

    Revenue streams for Wolters Kluwer NV are multifaceted, drawing from subscriptions, licensing fees, and services that cater to the complex needs of its professional user base. This diversified approach not only stabilizes its income but also aligns with the evolving demands of the industries it serves.

    The Business Model Canvas for Wolters Kluwer NV reveals a robust structure, focused on key partnerships, activities, and resources that drive value for its customers. This strategic framework has enabled the company to maintain its competitiveness and adaptability in a fast-changing environment.

    In the competitive arena, Wolters Kluwer NV faces challenges from various key players across its operational sectors. However, its commitment to innovation, customer-centric approach, and global footprint positions it well to navigate these competitive waters.

    The SWOT analysis of Wolters Kluwer NV highlights a company that is not only aware of its strengths and opportunities but is also actively addressing its weaknesses and threats. This balanced and strategic approach is indicative of a company that is not just surviving but thriving in its domain.

    As we look towards the future, Wolters Kluwer NV appears well-equipped to continue its mission of empowering professionals with the information, software, and services they need to deliver deep impact when it matters most. Its blend of strategic focus, innovative solutions, and a keen understanding of its market and competitors underscores its potential for sustained success in the years to come.


    How can I find a SWOT analysis on a company?

    There are several ways to find a SWOT analysis on a company:

    1. Company websites: Many companies include SWOT analysis in their annual reports, investor presentations, or corporate governance reports. You can visit the company's official website and look for these documents in the investor relations or corporate governance section.

    2. Business databases: Business databases such as Bloomberg, Factiva, and MarketLine offer SWOT analysis reports on various companies. You can access these databases through your university library or by subscribing to their services.

    3. Market research reports: Market research firms like IBISWorld, Euromonitor, and Statista often publish SWOT analysis reports on companies in various industries. You can purchase these reports from their websites or access them through your university library.

    4. Business news websites: Websites like Reuters, Bloomberg, and CNBC often publish SWOT analysis articles on companies when they release their quarterly earnings or make significant business announcements. You can search for these articles using the company name and the term "SWOT analysis."

    5. Business magazines and journals: Magazines like Forbes, Fortune, and Harvard Business Review often publish articles that include SWOT analysis on companies. You can search for these articles in their archives or through your university library's database.

    What are the 5 elements of SWOT analysis?

    1. Strengths
    2. Weaknesses
    3. Opportunities
    4. Threats
    5. Trends

    What is a SWOT analysis for IT department?

    A SWOT analysis for an IT department would involve assessing the department's strengths, weaknesses, opportunities, and threats in relation to its role in the organization. Here is an example of a SWOT analysis for an IT department:


    1. Skilled and knowledgeable IT staff
    2. Advanced technology infrastructure
    3. Strong cybersecurity measures in place
    4. Efficient and reliable IT support services


    1. Lack of funding for technology upgrades
    2. Limited IT training and development opportunities for staff
    3. Inefficient communication and collaboration processes within the department
    4. Over-reliance on outdated software and systems


    1. Implementing new technologies to improve efficiency and productivity
    2. Offering training programs to enhance the skills of IT staff
    3. Collaborating with other departments to streamline processes and improve communication
    4. Expanding IT services to support remote work and flexible working arrangements


    1. Cybersecurity threats and data breaches
    2. Competition from external IT service providers
    3. Rapidly changing technology landscape
    4. Budget cuts that could impact IT projects and initiatives

    By conducting a SWOT analysis, the IT department can identify areas for improvement, capitalize on opportunities, and mitigate potential threats to ensure it is effectively supporting the organization's goals and objectives.

    Which companies have a SWOT analysis?

    Many companies have conducted SWOT analyses, but some examples of companies with publicly available SWOT analyses include:

    1. Apple Inc.
    2. Google (Alphabet Inc.)
    3. Amazon.com Inc.
    4. Coca-Cola Company
    5. Walmart Inc.
    6. Microsoft Corporation
    7. Tesla Inc.
    8. Starbucks Corporation

    These are just a few examples, and many other companies across various industries have also conducted SWOT analyses as part of their strategic planning process.

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