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Company > McDonald's: Business Model, SWOT Analysis, and Competitors 2023

McDonald's: Business Model, SWOT Analysis, and Competitors 2023

Published: Apr 12, 2023

Inside This Article


    In this blog article, we will delve into McDonald's, one of the world's leading fast-food chains, and explore its business model, conduct a SWOT analysis, and identify its key competitors for the year 2023. McDonald's has built an empire on its ability to provide quick, affordable, and consistent meals to millions of customers worldwide. By examining its strengths, weaknesses, opportunities, and threats, we can gain valuable insights into the company's current standing and future prospects. Furthermore, we will also analyze the competitive landscape, identifying the players that pose a challenge to McDonald's dominance in the fast-food industry.

    What You Will Learn:

    • Who owns McDonald's and the significance of its ownership structure in relation to its global success.
    • The mission statement of McDonald's and how it guides the company's operations and decision-making.
    • How McDonald's generates its revenue and the key factors that contribute to its financial success.
    • An overview of McDonald's Business Model Canvas, highlighting the key elements that make up its business model.
    • The main competitors of McDonald's in the fast-food industry and the strategies they employ to challenge its market dominance.
    • A comprehensive SWOT analysis of McDonald's, evaluating its strengths, weaknesses, opportunities, and threats in the current market landscape.

    Who owns McDonald's?

    Major Shareholders

    McDonald's, the global fast food giant, has a diverse ownership structure. The company is publicly traded on the New York Stock Exchange (NYSE) under the ticker symbol "MCD." This means that anyone can become a partial owner of McDonald's by purchasing shares of its stock.

    As of the latest available information, the major shareholders of McDonald's include institutional investors such as Vanguard Group, BlackRock, and State Street Corporation. These financial institutions manage large amounts of money on behalf of their clients, including retirement funds, pension plans, and mutual funds. They hold significant ownership stakes in McDonald's, often in the form of millions of shares.

    Founding Family

    The founding family of McDonald's, the McDonald brothers, Richard and Maurice, initially owned the original restaurant in San Bernardino, California. However, after the company was franchised and expanded, they sold their ownership stake to Ray Kroc, who joined them as a franchise agent in 1954. Ray Kroc went on to become the driving force behind the rapid growth of McDonald's and eventually bought out the McDonald brothers' ownership in 1961.


    A significant portion of McDonald's ownership lies in the hands of its franchisees. These are independent business owners who have purchased the rights to operate a McDonald's restaurant under the company's established brand and system. Franchisees are responsible for managing their restaurants and ensuring they adhere to McDonald's standards.

    McDonald's has a vast network of franchisees worldwide. These individuals or organizations own and operate thousands of McDonald's restaurants, contributing to the company's success and growth. Franchisees benefit from the global recognition and marketing power of the McDonald's brand while sharing a portion of their revenue with the company.

    Individual and Small Shareholders

    Apart from institutional investors and franchisees, McDonald's also has individual and small shareholders. These can include retail investors, employees, and other individuals who have purchased shares of McDonald's stock. While their ownership stakes may be relatively small compared to major shareholders, they collectively contribute to the dispersion of ownership and the democratization of McDonald's ownership structure.


    In summary, McDonald's ownership is widely distributed among various stakeholders. Major institutional investors, the founding family, franchisees, and individual shareholders all play a role in owning and shaping the future of McDonald's. This broad ownership structure reflects the company's commitment to providing investment opportunities and spreading the benefits of its success across a wide range of individuals and organizations.

    What is the mission statement of McDonald's?


    McDonald's, the iconic fast-food chain that has become a global household name, operates with a clear mission statement that guides its strategic decisions and business practices. This section will delve into the mission statement of McDonald's and shed light on how it shapes the company's overall objectives and customer experience.

    McDonald's Mission Statement

    McDonald's mission statement is as follows: "To be our customers' favorite place and way to eat and drink." This concise yet powerful mission statement encapsulates the core essence of McDonald's business model. It emphasizes the company's commitment to providing an exceptional dining experience for its customers, making McDonald's their go-to choice when it comes to satisfying their hunger and thirst.

    Customer Centricity

    At the heart of McDonald's mission statement lies a strong focus on customer satisfaction. By aiming to be their customers' favorite place and way to eat and drink, McDonald's places the needs and preferences of their customers at the forefront of their operations. This customer-centric approach is evident in various aspects of the McDonald's experience, including menu offerings, service quality, and overall convenience.

    Menu Innovation and Adaptability

    In order to fulfill its mission statement, McDonald's continuously strives to innovate and adapt its menu offerings to cater to evolving customer tastes and preferences. Whether it's introducing healthier options, plant-based alternatives, or limited-time promotions, McDonald's recognizes the importance of staying relevant in an ever-changing market. This commitment to menu innovation allows McDonald's to maintain its status as a favorite choice for customers seeking a wide variety of food and beverage options.

    Consistency and Quality

    Another key aspect of McDonald's mission statement is its commitment to providing a consistent and high-quality dining experience. From food preparation to service delivery, McDonald's places great emphasis on maintaining the highest standards across its global chain of restaurants. This dedication to consistency ensures that customers can rely on McDonald's to deliver the same level of quality, taste, and experience, regardless of their location.


    McDonald's mission statement, "To be our customers' favorite place and way to eat and drink," serves as a guiding principle for the company. It highlights McDonald's commitment to customer satisfaction, menu innovation, adaptability, consistency, and quality. By adhering to this mission statement, McDonald's continues to thrive as a leading fast-food chain, delighting customers around the world with its iconic offerings and exceptional dining experience.

    How does McDonald's make money?

    Revenue Streams

    McDonald's, the global fast-food giant, generates its revenue through various streams. Let's delve into the key sources that contribute to the company's profitability:

    Franchise Fees and Rent

    One of the primary ways McDonald's generates revenue is through franchise fees and rent. As a franchisor, the company grants individuals or entities the right to operate a McDonald's restaurant. In return, franchisees pay an initial fee to acquire the franchise, followed by ongoing royalties based on a percentage of their sales. Additionally, franchisees pay rent to McDonald's for the use of the company's real estate, further contributing to the company's revenue.

    Company-Operated Restaurants

    McDonald's also operates a significant number of its own restaurants worldwide. These company-operated restaurants generate revenue through direct sales to customers. By maintaining a portion of restaurants under its direct control, McDonald's can ensure consistency in quality, service, and brand standards. The revenue from these restaurants serves as a vital source of income for the company.

    Licensing and Royalties

    In addition to franchising, McDonald's generates revenue through licensing and royalties. The company licenses its famous brand and trademarks to third-party manufacturers, retailers, and suppliers, allowing them to produce and sell products such as toys, apparel, and promotional items featuring the iconic Golden Arches. McDonald's collects royalties from these licensed products, bolstering its revenue without directly operating the businesses involved.

    Menu Innovation and Pricing Strategy

    McDonald's continually invests in menu innovation to attract customers and increase sales. By introducing new limited-time offerings, seasonal items, and promotional deals, the company entices customers to visit more frequently and try new menu items. Additionally, McDonald's employs a strategic pricing strategy to maximize profitability. Through careful analysis of costs, market demand, and competition, the company sets prices that balance customer value with profit margins.

    Investment Income

    Beyond its core operations, McDonald's also generates revenue through investments. The company invests its excess cash in various financial instruments, including bonds, stocks, and other income-generating assets. By earning interest, dividends, and capital gains from these investments, McDonald's diversifies its revenue streams and can further strengthen its financial position.

    In conclusion, McDonald's employs a multi-faceted approach to generate revenue. Through franchise fees and rent, company-operated restaurants, licensing and royalties, menu innovation and pricing strategy, and investment income, the company ensures a steady flow of funds while maintaining its position as a global leader in the fast-food industry.

    McDonald's Business Model Canvas Explained

    Introduction to the Business Model Canvas

    The Business Model Canvas is a strategic management tool that provides a holistic view of how a business operates. It consists of nine essential building blocks that help organizations describe, analyze, and design their business models. One of the most iconic examples of a successful business model is McDonald's, the global fast-food giant. In this section, we will explore McDonald's Business Model Canvas in detail to understand how the company has achieved its remarkable success.

    Key Partnerships

    McDonald's understands the importance of building strategic partnerships to enhance its business model. The company collaborates with various entities, including suppliers, franchisees, and advertising agencies, to ensure smooth operations and consistent brand messaging. By establishing strong relationships with its partners, McDonald's can access a wide range of resources, such as high-quality ingredients, real estate, and marketing expertise. These partnerships contribute to the overall efficiency and sustainability of McDonald's business model.

    Key Activities

    At the core of McDonald's business model are its key activities, which revolve around delivering quick and convenient food to its customers. These activities include food preparation, supply chain management, restaurant operations, and marketing. McDonald's has perfected its standardized processes, allowing it to serve millions of customers worldwide with consistent quality and speed. The company's emphasis on operational excellence and continuous improvement enables it to maintain a competitive edge in the fast-food industry.

    Key Resources

    McDonald's relies on a variety of key resources to support its business model. These resources include physical assets, such as restaurant buildings, kitchen equipment, and delivery vehicles, as well as intangible assets like its brand reputation and customer loyalty. Furthermore, the company's extensive network of franchisees plays a crucial role in expanding its reach and market penetration. By leveraging these key resources effectively, McDonald's ensures the smooth functioning of its business operations and sustains its competitive advantage.

    Value Proposition

    The value proposition of McDonald's revolves around offering affordable, convenient, and consistent fast food to its customers. The company focuses on delivering a unique combination of speed, quality, and affordability, appealing to a wide range of consumers. McDonald's menu offers a variety of options that cater to different tastes and dietary preferences, ensuring there is something for everyone. Additionally, the company's emphasis on cleanliness, customer service, and a family-friendly atmosphere further enhances its value proposition.

    Customer Segments

    McDonald's targets a broad range of customer segments, including families, students, working professionals, and individuals seeking quick and affordable meals. By appealing to diverse demographics, McDonald's can capture a significant portion of the fast-food market. The company has also recognized the importance of adapting to changing customer preferences and trends, resulting in the introduction of healthier menu options and customizable choices. This customer-centric approach allows McDonald's to maintain its relevance and connect with a wide range of consumers.


    To deliver its value proposition to customers, McDonald's utilizes multiple channels. The primary channel is its extensive network of physical restaurants worldwide, which allows customers to dine in, take out, or use the drive-thru service. Additionally, the company has embraced technology and online platforms to enhance customer convenience. Through mobile apps, online ordering, and delivery partnerships, McDonald's expands its reach and provides customers with flexible options to access their favorite meals.

    Customer Relationships

    McDonald's places significant emphasis on building and maintaining strong customer relationships. The company understands the importance of consistently meeting customer expectations and delivering a positive experience. Whether through friendly staff interactions, clean and comfortable dining areas, or efficient service, McDonald's aims to create a welcoming environment that encourages repeat visits and fosters customer loyalty. Moreover, the company actively engages with customers through various marketing initiatives and social media channels, ensuring continued brand engagement and feedback.

    Revenue Streams

    McDonald's revenue streams primarily come from the sale of food and beverages through its restaurants. The company generates income through various channels, including dine-in, take-out, drive-thru, delivery, and catering services. McDonald's also earns revenue from franchising fees, rental income, and royalties paid by franchisees. This diversified revenue model contributes to the company's financial stability and allows for continued expansion and innovation.

    Cost Structure

    McDonald's cost structure is designed to maximize efficiency and profitability. The company focuses on cost control across its value chain, including procurement, operations, and marketing. By leveraging economies of scale, standardized processes, and supply chain management, McDonald's can achieve cost savings in sourcing ingredients, streamlining operations, and optimizing marketing campaigns. This cost-conscious approach enables the company to offer affordable prices while maintaining healthy profit margins.


    McDonald's Business Model Canvas provides a comprehensive overview of how the company operates and creates value for its customers. By strategically managing its key partnerships, activities, resources, and customer relationships, McDonald's has built a successful and globally recognized brand. The company's ability to consistently deliver on its value proposition, adapt to changing customer preferences, and maintain cost efficiency has been instrumental in its long-standing success in the fast-food industry.

    Which companies are the competitors of McDonald's?

    Fast Food Giants

    As the largest fast-food chain in the world, McDonald's faces stiff competition from several other industry giants. Here are some of the main competitors of McDonald's:

    1. Burger King

    Burger King, often referred to as the "Home of the Whopper," is one of the most recognizable fast-food chains globally. Known for its flame-grilled burgers and extensive menu, Burger King poses a significant threat to McDonald's market share. The company prides itself on offering a diverse range of options to cater to different tastes and preferences.

    2. Wendy's

    Wendy's, with its iconic square-shaped burgers, has been a long-standing competitor of McDonald's. Wendy's focuses on fresh ingredients and made-to-order meals, appealing to consumers seeking a higher quality fast-food experience. The company has also gained popularity for its bold and sassy social media presence, engaging with customers in a unique way.

    3. Subway

    Although primarily known for its sandwiches, Subway competes with McDonald's as a prominent fast-food chain. Subway's emphasis on healthier options, customization, and its "Eat Fresh" slogan attracts health-conscious customers who prefer sandwiches over burgers. With its wide range of toppings and bread options, Subway offers a more personalized dining experience.

    4. Taco Bell

    Taco Bell, specializing in Mexican-inspired fast food, is another significant competitor for McDonald's. With its unique menu items and affordable pricing, Taco Bell appeals to a younger demographic and those seeking a quick, flavorful alternative to traditional burgers. The company's constant innovation and limited-time offerings help maintain customer interest and loyalty.

    5. KFC

    Kentucky Fried Chicken (KFC) competes against McDonald's in the fast-food industry with its famous fried chicken recipes. Known for its "finger-lickin' good" taste, KFC offers a variety of chicken-based meals and sides. The brand's strong global presence and its ability to adapt its menu to local tastes make it a formidable competitor to McDonald's.

    These are just a few examples of the major competitors that McDonald's faces in the fast-food industry. While each company has its unique selling points and target audience, they all strive to carve out their share of the market and challenge McDonald's dominance. As the competition continues to evolve, it will be interesting to see how McDonald's responds to stay ahead in this highly competitive landscape.

    McDonald's SWOT Analysis


    McDonald's has several strengths that have contributed to its success as a global fast-food chain.

    1. Brand recognition: McDonald's is one of the most well-known and recognizable brands in the world. Its golden arches logo and iconic characters like Ronald McDonald have become synonymous with fast food. This strong brand recognition has allowed McDonald's to establish a wide customer base and maintain customer loyalty.

    2. Global presence: McDonald's operates over 37,000 restaurants in more than 100 countries, making it one of the largest fast-food chains globally. This extensive global presence gives McDonald's a competitive advantage as it can cater to a diverse range of customers and benefit from economies of scale.

    3. Strong supply chain: McDonald's has built a robust and efficient supply chain that ensures consistent quality and timely delivery of ingredients to its restaurants worldwide. This strength allows McDonald's to maintain its standard menu offerings and respond quickly to changing customer preferences.

    4. Menu innovation: McDonald's continuously introduces new menu items and limited-time promotions to cater to evolving consumer tastes. By adapting its menu to accommodate healthier options, vegetarian choices, and regional preferences, McDonald's has successfully remained relevant and appealing to a wide range of customers.


    Despite its strengths, McDonald's also faces certain weaknesses that could hinder its growth and competitiveness.

    1. High employee turnover: The fast-food industry, including McDonald's, is notorious for high employee turnover rates. Frequent turnover can result in increased training costs, reduced efficiency, and lower customer service quality. McDonald's needs to address this weakness by implementing effective employee retention strategies.

    2. Negative public perception: McDonald's has faced criticism and negative public perception regarding its contribution to obesity, environmental sustainability, and the treatment of animals. These concerns have led some consumers to choose healthier and more socially responsible alternatives. McDonald's must actively address these issues and emphasize its commitment to sustainable practices and healthier food options.

    3. Overdependence on certain markets: Although McDonald's has a global presence, it heavily relies on specific markets, such as the United States, Europe, and China, for a significant portion of its revenue. Any economic or political instability in these markets could impact McDonald's financial performance. Diversification into untapped markets could help mitigate this weakness.


    McDonald's has identified several opportunities that can further enhance its market position and profitability.

    1. Expanding into emerging markets: McDonald's can capitalize on the rising middle class and increasing disposable incomes in emerging markets, such as India, Brazil, and Southeast Asian countries. By tailoring its menu offerings and marketing strategies to local preferences, McDonald's can tap into these untapped markets and achieve significant growth.

    2. Digitalization and technology: McDonald's can leverage technology to enhance customer experience and streamline operations. Implementing mobile ordering apps, self-service kiosks, and digital payment systems can improve convenience and speed of service for customers, while also reducing labor costs and increasing efficiency.

    3. Healthier food options: As consumers become more health-conscious, there is an opportunity for McDonald's to expand its offering of healthier food options. By incorporating more nutritious ingredients, reducing sodium and sugar content, and providing transparent nutritional information, McDonald's can attract health-conscious customers who may have previously avoided fast food.


    McDonald's faces several threats that could impact its future growth and profitability.

    1. Intense competition: The fast-food industry is highly competitive, with numerous global and local players vying for market share. Competitors like Burger King, Wendy's, and Subway offer similar products and constantly innovate to attract customers. McDonald's must continually adapt and differentiate itself to maintain its competitive edge.

    2. Changing consumer preferences: Consumer preferences are evolving, with a growing demand for healthier and more sustainable food options. If McDonald's fails to adapt its menu and practices to align with these changing preferences, it risks losing customers to competitors that offer healthier alternatives.

    3. Regulatory challenges: McDonald's operates in multiple countries, each with its own regulations regarding food safety, labor laws, and advertising practices. Adhering to these regulations and potential changes can be challenging and costly for McDonald's. Compliance failures or negative publicity related to regulatory issues can damage the brand's reputation and result in financial penalties.

    In conclusion, McDonald's has several strengths that have contributed to its success, such as strong brand recognition, global presence, strong supply chain, and menu innovation. However, it also faces weaknesses, including high employee turnover and negative public perception. To capitalize on opportunities, McDonald's can expand into emerging markets, leverage digitalization, and offer healthier food options. Nevertheless, it must be aware of threats such as intense competition, changing consumer preferences, and regulatory challenges. By addressing these weaknesses, capitalizing on opportunities, and mitigating threats, McDonald's can continue to thrive in the highly competitive fast-food industry.

    Key Takeaways

    • McDonald's is a publicly traded company, meaning it is owned by shareholders who hold its stock.
    • The mission statement of McDonald's is to "be our customers' favorite place and way to eat and drink."
    • McDonald's primarily generates revenue through the sale of its food and beverages, both at its physical locations and through delivery services.
    • McDonald's business model canvas encompasses key elements such as customer segments, value propositions, channels, customer relationships, revenue streams, key resources, key activities, key partnerships, and cost structure.
    • Some of McDonald's main competitors in the fast-food industry include Burger King, Wendy's, Subway, and KFC.
    • McDonald's SWOT analysis highlights its strengths, weaknesses, opportunities, and threats, such as its strong global brand recognition, potential for diversification, increasing competition, and changing consumer preferences.


    In conclusion, McDonald's is a global fast-food giant that has successfully dominated the industry for decades. While it started as a small restaurant in San Bernardino, California, today it is owned by millions of shareholders around the world. Its mission statement focuses on providing quality food, service, and a positive experience for its customers.

    McDonald's makes money through various revenue streams, including sales from its restaurants, franchising fees, and rental income. Its business model canvas is built on key elements such as customer segments, value proposition, channels, customer relationships, revenue streams, key activities, key resources, and key partnerships.

    Despite its enormous success, McDonald's faces fierce competition from various companies in the fast-food industry. Its main competitors include Burger King, Subway, Wendy's, and KFC. These companies continuously strive to attract customers with their own unique value propositions, menu offerings, and marketing strategies.

    Conducting a SWOT analysis of McDonald's reveals its strengths in brand recognition, global presence, and operational efficiency. However, it also identifies weaknesses such as high employee turnover and negative public perception of fast food. Opportunities for McDonald's lie in expanding its menu options and embracing healthier food trends, while threats include changing consumer preferences and increased competition from healthier fast-food alternatives.

    Overall, McDonald's remains a dominant force in the fast-food industry, constantly adapting to changing market conditions and customer preferences. Its strong brand, global reach, and ability to generate consistent revenue have solidified its position as one of the most recognizable and successful fast-food chains in the world.


    Does McDonalds use the SWOT analysis?

    Yes, McDonald's uses the SWOT analysis as a strategic planning tool to evaluate its strengths, weaknesses, opportunities, and threats. This analysis helps McDonald's identify areas of its business that need improvement, as well as potential opportunities for growth. By understanding its internal and external factors, McDonald's can make informed decisions and develop strategies to remain competitive in the fast-food industry.

    What are the strengths of McDonalds?

    1. Brand recognition and global presence: McDonald's is one of the most well-known and recognizable brands in the world. The golden arches logo is instantly identifiable, and the company has a strong presence in over 100 countries. This gives McDonald's a significant advantage in terms of customer trust and brand loyalty.

    2. Strong marketing and advertising: McDonald's consistently invests heavily in marketing and advertising campaigns to promote its products and maintain its brand image. This has helped the company to stay relevant and attract a wide customer base, including children, teenagers, and families.

    3. Efficient supply chain management: McDonald's has established a highly efficient supply chain management system, ensuring that its restaurants receive consistent and timely deliveries of ingredients. This enables them to maintain quality and consistency across their global operations.

    4. Cost leadership strategy: McDonald's has been able to achieve cost leadership in the fast-food industry through economies of scale, standardized processes, and efficient operations. This allows them to offer affordable prices to customers, which is a significant strength in attracting value-conscious consumers.

    5. Diverse menu options: McDonald's offers a diverse menu that caters to a wide range of customer preferences and dietary needs. This includes vegetarian options, salads, fish, chicken, and various burger choices. This diversity helps McDonald's to appeal to a broader customer base and adapt to changing consumer trends.

    6. Innovation and adaptation: McDonald's continuously innovates and adapts its menu and operations to meet evolving customer demands and preferences. They introduce new products, collaborate with popular brands, and invest in technology to improve the customer experience, such as self-order kiosks and mobile ordering.

    7. Strong franchising system: McDonald's operates under a franchise model, which allows them to expand rapidly while minimizing capital investment. The company benefits from franchisees' local expertise and financial contributions, making it easier to penetrate new markets and maintain a global presence.

    8. Social responsibility initiatives: McDonald's has actively engaged in various social responsibility initiatives, such as Ronald McDonald House Charities, which supports families with sick children, and sustainable sourcing practices. These initiatives help enhance the company's reputation and appeal to socially conscious consumers.

    9. Strong financial performance: Despite facing competition and economic challenges, McDonald's has consistently delivered strong financial results. The company's financial stability and profitability demonstrate its ability to navigate market fluctuations and generate sustainable growth.

    10. Continuous improvement and operational efficiency: McDonald's is committed to continuous improvement and operational efficiency in its restaurants. They regularly invest in employee training, technology upgrades, and process improvements to enhance service speed, quality, and customer satisfaction.

    What is McDonalds biggest weakness?

    One of McDonald's biggest weaknesses is its association with unhealthy and processed fast food. The company has faced criticism for its menu offerings, which are often high in calories, fat, and sodium. This weakness has led to a decline in consumer perception and a shift towards healthier alternatives among some customers. Additionally, McDonald's has faced negative publicity regarding its environmental impact, labor practices, and animal welfare issues, which further contributes to its weaknesses.

    What challenges are McDonalds facing?

    McDonald's is facing several challenges, including:

    1. Intense competition: The fast-food industry is highly competitive, with numerous competitors offering similar products and services. McDonald's faces competition not only from other fast-food chains like Burger King and Wendy's, but also from quick-service restaurants, cafes, and even grocery stores.

    2. Changing consumer preferences: Consumer preferences are constantly evolving, with a growing demand for healthier, fresher, and more sustainable food options. McDonald's has been criticized for its menu, which is often perceived as unhealthy and lacking in variety. Adapting to changing consumer preferences and offering healthier alternatives has been a challenge for the company.

    3. Rising labor costs: McDonald's, like many other businesses, is facing challenges related to rising labor costs. The company has faced pressure to increase wages for its employees, which can impact its profitability and operating margins.

    4. Sustainability concerns: There is increasing societal focus on sustainability, including issues such as packaging waste, animal welfare, and environmental impact. McDonald's has faced criticism for its use of single-use plastics and its sourcing practices. Addressing these concerns and implementing sustainable practices can be a challenge for the company.

    5. Technological advancements: The rapid advancement of technology has transformed the way consumers interact with businesses. McDonald's is faced with the challenge of adapting to these technological changes, such as implementing mobile ordering and payment systems, self-service kiosks, and delivery services, to meet customer expectations and stay competitive.

    6. Negative public perception: McDonald's has faced criticism regarding various aspects of its business, including labor practices, marketing to children, and the impact of its food on public health. These negative perceptions can affect the company's reputation and customer loyalty, requiring ongoing efforts to address and improve public perception.

    Overall, McDonald's faces the challenge of staying relevant and appealing to a changing consumer base while addressing concerns related to health, sustainability, and labor practices.

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