Presentations made painless

Company > Ceridian HCM Holding Inc: Business Model, SWOT Analysis, and Competitors 2024

Ceridian HCM Holding Inc: Business Model, SWOT Analysis, and Competitors 2024

Published: Feb 25, 2024

Inside This Article


    Ceridian HCM Holding Inc, a global leader in human capital management (HCM) software, has been revolutionizing the way organizations manage their workforce. In this blog post, we will delve into Ceridian's innovative business model, which combines comprehensive cloud-based solutions with data-driven insights to optimize employee management. We will also conduct a thorough SWOT analysis to evaluate its strengths, weaknesses, opportunities, and threats in 2024. Additionally, we'll provide a comparative analysis of Ceridian's position relative to its main competitors, shedding light on the competitive landscape of the HCM industry. This overview aims to offer valuable insights into Ceridian's strategic approach and its potential for future growth and market leadership.

    What You Will Learn

    • Ownership and Vision: Uncover who owns Ceridian HCM Holding Inc and explore the company's mission statement, understanding the guiding principles and objectives that drive their decisions and strategies.

    • Revenue Streams and Business Model: Learn how Ceridian HCM Holding Inc generates revenue, alongside a detailed breakdown of their Business Model Canvas, providing insights into their operational framework and value propositions.

    • Market Position and Strategic Analysis: Discover Ceridian HCM Holding Inc's main competitors within the HR software and services industry, and delve into a comprehensive SWOT analysis to grasp their strengths, weaknesses, opportunities, and threats in the current market landscape.

    Who owns Ceridian HCM Holding Inc?

    Ceridian HCM Holding Inc., as a publicly traded company on the New York Stock Exchange under the ticker symbol "CDAY," has a diverse ownership structure encompassing institutional investors, individual shareholders, and company insiders. Understanding the ownership composition of Ceridian can provide insights into the company's strategic direction and governance.

    Institutional Investors

    A significant portion of Ceridian's shares is held by institutional investors. These entities include mutual funds, pension funds, insurance companies, and investment firms. Institutional investors often have the resources to conduct thorough research and the leverage to influence management decisions, which can impact the company's strategic directions and policies. Among the notable institutional investors, David Ossip, the Chairman and CEO, along with affiliates of Thomas H. Lee Partners and Cannae Holdings, were initially key investors. Over time, the composition of institutional investors might change due to market dynamics and investment strategies.

    Individual Shareholders

    Individual shareholders, ranging from small-scale investors to high-net-worth individuals, also own a portion of Ceridian's shares. While individual investors may not wield as much influence as institutional ones, they are an important part of the company's ownership. Individual shareholders have voting rights that allow them to weigh in on key company decisions at annual general meetings, such as the election of board members and approval of major corporate actions.

    Company Insiders

    Company insiders, including executives, board members, and other key employees, often own shares in Ceridian. This group's ownership is generally seen as a vote of confidence in the company's future prospects. Insider ownership aligns the interests of the company's management with those of external shareholders, as insiders have a direct stake in the company's success. Monitoring insider buying and selling activities can provide valuable insights into the company's internal perspectives and potential future developments.


    The ownership of Ceridian HCM Holding Inc. is a blend of institutional investors, individual shareholders, and company insiders. This mix of ownership stakes contributes to the company's governance and strategic direction, with each group playing a role in shaping the future of Ceridian. For investors and stakeholders, understanding this ownership structure is crucial for making informed decisions and assessing the company's market position and potential growth opportunities.

    What is the mission statement of Ceridian HCM Holding Inc?

    What is the mission statement of Ceridian HCM Holding Inc?

    Ceridian HCM Holding Inc., a global human capital management software company, is driven by a mission that centers on transforming the employee experience. Their mission statement is succinct yet powerful: "Makes Work Life Better". This simple phrase encapsulates the company's commitment to creating innovative solutions that not only streamline HR functions but also enhance the work lives of employees across the globe.

    The mission of Ceridian goes beyond the traditional boundaries of human capital management. It reflects a deep understanding of the evolving workplace dynamics and the increasing importance of employee satisfaction and engagement in the success of businesses. By focusing on making work life better, Ceridian aims to empower employers to manage their workforce more effectively, fostering a more productive and positive work environment for all.

    This mission is embedded in every product and service offered by Ceridian, from payroll and benefits to employee assistance and wellness programs. By leveraging cutting-edge technology, including cloud-based platforms and artificial intelligence, Ceridian delivers solutions that are not only efficient and reliable but also user-friendly and accessible. This ensures that businesses of all sizes, across various industries, can benefit from their services, ultimately leading to improved operational efficiency and a happier, more engaged workforce.

    In essence, the mission statement of Ceridian HCM Holding Inc. reflects a commitment to innovation, employee well-being, and the continuous improvement of the work life experience. It drives the company's strategies and operations, inspiring a culture of excellence and a dedication to making a positive impact in the world of work.

    How does Ceridian HCM Holding Inc make money?

    Ceridian HCM Holding Inc., a global leader in human capital management (HCM) technology, has developed a robust business model that allows it to generate revenue through a variety of streams. The company's innovative solutions, including its flagship Dayforce platform, cater to a broad spectrum of HR needs ranging from payroll and benefits to workforce management and talent management. Here, we delve into the main avenues through which Ceridian HCM Holding Inc. secures its income.

    Subscription Services

    The lion's share of Ceridian's revenue comes from its cloud-based subscription services. Businesses subscribe to Ceridian's software solutions, primarily the Dayforce platform, on a per-employee-per-month (PEPM) basis. This subscription model provides Ceridian with a steady, recurring income stream. The Dayforce platform integrates various HCM functions into a single, user-friendly application, making it an attractive option for businesses looking to streamline their HR operations.

    Professional Services

    In addition to its subscription services, Ceridian offers professional services that include implementation, optimization, and consulting. When a company decides to adopt the Dayforce platform or any of Ceridian's other solutions, they often require assistance to integrate these systems into their existing operations. Ceridian's professional services team steps in to ensure a smooth transition, tailoring the implementation to the client's specific needs. This personalized approach not only enhances customer satisfaction but also contributes significantly to Ceridian's revenue.

    Payroll Processing and Other Services

    Ceridian generates income through payroll processing services as well. While the Dayforce platform enables companies to manage their payroll internally, Ceridian offers to handle payroll processing on behalf of its clients, ensuring compliance and accuracy. This service is particularly appealing to small and medium-sized enterprises (SMEs) that may not have extensive payroll departments.

    Additionally, Ceridian provides a variety of other revenue-generating services, including tax filing, benefits administration, and compliance assistance. These services are designed to complement the company's software solutions, providing a comprehensive suite of tools that address the multifaceted challenges of human capital management.

    Ancillary Products

    Beyond its core offerings, Ceridian has expanded its portfolio to include ancillary products such as workforce management hardware (time clocks), analytics tools, and learning management systems. These products are often integrated with the Dayforce platform, offering additional functionality to clients and opening up new revenue streams for the company.

    In summary, Ceridian HCM Holding Inc. leverages a multi-faceted approach to generate revenue, combining subscription-based software services with professional services and additional offerings that cater to a wide range of HR needs. This diversified business model has positioned Ceridian as a leader in the HCM industry, driving its growth and success in an increasingly competitive market.

    Ceridian HCM Holding Inc Business Model Canvas Explained

    Ceridian HCM Holding Inc., a global leader in human capital management (HCM) technology, has developed a robust business model that has allowed it to thrive in the competitive HCM market. The Business Model Canvas, a strategic management template for developing new or documenting existing business models, provides a comprehensive view of the key components that make up Ceridian's business strategy. Here, we'll break down each section of the Business Model Canvas as it pertains to Ceridian HCM Holding Inc.

    Key Partners

    Ceridian's key partners include a wide range of entities that contribute to its success. These partners include cloud service providers, which ensure the scalability and reliability of Ceridian's solutions; integration partners, who help connect Ceridian's software with other business systems; and a network of global consultants and advisory firms that recommend Ceridian's solutions to their clients. By collaborating with these partners, Ceridian extends its market reach and enhances its product offerings.

    Key Activities

    The key activities for Ceridian revolve around developing, maintaining, and upgrading its cloud-based HCM software solutions, such as Dayforce. This includes activities like software engineering, product design, user experience enhancements, and customer support. Additionally, marketing and sales activities are critical for attracting new customers and retaining existing ones. Ceridian also invests significantly in research and development (R&D) to innovate and stay ahead of the competitive curve.

    Value Propositions

    Ceridian's value propositions center around providing comprehensive, cloud-based HCM solutions that help businesses manage their workforce more efficiently. Its flagship product, Dayforce, offers real-time payroll processing, benefits administration, human resources management, talent management, and workforce management in a single application. This unified platform approach eliminates the need for multiple disparate systems, reducing complexity and improving user experience. Ceridian promises reliability, compliance, and a focus on improving employee engagement and productivity.

    Customer Relationships

    Ceridian builds and maintains customer relationships through dedicated support teams, online resources, and community forums where users can share experiences and best practices. The company also hosts annual user conferences that provide customers with the opportunity to learn about product updates, industry trends, and networking with peers. Through personalized service and continuous engagement, Ceridian ensures high customer satisfaction and loyalty.

    Customer Segments

    Ceridian targets a broad range of customer segments, including small businesses, mid-sized companies, and large enterprises across various industries worldwide. The flexibility and scalability of its HCM solutions make them suitable for businesses of any size, looking to streamline their human capital management processes.

    Key Resources

    Ceridian's key resources include its proprietary technology and software platforms, intellectual property, and a skilled workforce comprising software developers, sales professionals, and customer service representatives. These resources are crucial for the ongoing development, sales, and support of its HCM solutions.


    Ceridian delivers its HCM solutions through direct sales teams and via its website. Additionally, it leverages its partner network to reach more customers globally. Online demos, webinars, and free trials are also used as channels to demonstrate the value of its offerings to potential customers.

    Cost Structure

    Ceridian's cost structure is primarily driven by research and development expenses, sales and marketing activities, and the costs associated with maintaining and operating its cloud infrastructure. Employee salaries and benefits also represent a significant portion of its costs, given the expertise required to develop and support its HCM solutions.

    Revenue Streams

    Ceridian generates revenue through subscription fees for its cloud-based HCM solutions. These subscriptions are typically based on the number of employees a customer has and the range of modules or functionalities they choose to use. Additionally, Ceridian earns revenue from professional services, including implementation, training, and consulting services, helping customers to maximize the value of their investment in Ceridian's solutions.

    In summary, Ceridian HCM Holding Inc. has crafted a business model that leverages cutting-edge technology, a comprehensive suite of services, and a global partner network to meet the diverse needs of businesses in managing their workforce. This model has positioned Ceridian as a leader in the HCM market, allowing it to deliver significant value to its customers and achieve sustained growth.

    Which companies are the competitors of Ceridian HCM Holding Inc?

    Ceridian HCM Holding Inc., a global human capital management (HCM) software company, plays a significant role in the fast-evolving HR technology landscape. The growth of the HCM sector has been fueled by the increasing demand for integrated solutions that encompass payroll, benefits administration, human resources, workforce management, and talent management. As businesses seek to optimize their workforce's efficiency and productivity, understanding the competitive landscape in which Ceridian operates is crucial. Here, we explore some of the key competitors that challenge Ceridian in the HCM space.

    ADP (Automatic Data Processing)

    ADP is one of the largest and most established players in the realm of human capital management solutions. Offering a wide range of services from payroll to talent management and HR outsourcing, ADP serves businesses of all sizes. Its comprehensive suite of products and global presence make it a formidable competitor to Ceridian. ADP's strength lies in its extensive experience and robust processing infrastructure, capable of handling complex requirements for large organizations.

    Workday, Inc.

    Workday is a leading provider of enterprise cloud applications for finance and human resources. Known for its innovative approach to HCM and financial management, Workday offers an integrated suite of applications designed for large and medium-sized businesses. Its software is favored for its user-friendly interface, extensive analytics capabilities, and adaptability to various business processes. Workday's emphasis on cloud-based solutions positions it as a strong contender in the market.

    Oracle Corporation

    Oracle's HCM Cloud provides a comprehensive set of HR solutions designed to support the entire employee lifecycle, from recruitment to retirement. With its powerful analytics and scalability, Oracle HCM Cloud is equipped to meet the needs of large enterprises across various industries. Oracle's extensive portfolio, including ERP, CRM, and supply chain management solutions, allows it to offer integrated solutions that can enhance the value of its HCM offering.

    SAP SE

    SAP SuccessFactors is another major competitor, offering a cloud-based solution that covers core HR and payroll, talent management, employee experience management, and HR analytics. SAP's global reach and broad integration capabilities with its ERP systems make it a strong competitor in the HCM market. SuccessFactors is recognized for its comprehensive functionality, supporting organizations in developing, managing, and engaging their workforce.

    UKG (Ultimate Kronos Group)

    Formed from the merger of Ultimate Software and Kronos Incorporated, UKG offers a powerful suite of HCM, payroll, HR service delivery, and workforce management solutions. UKG's focus on people-centered technology has garnered a loyal customer base. Its solutions are designed to facilitate better business outcomes through improved employee experiences. The company's comprehensive offerings and commitment to innovation keep it competitive in the HCM space.

    In conclusion, Ceridian HCM Holding Inc. is positioned in a competitive market with numerous established and emerging players. Each competitor brings its unique strengths, from ADP's processing capabilities to Workday's cloud-based innovations, Oracle's integrated solutions, SAP's comprehensive functionality, and UKG's focus on employee experience. As the HCM technology landscape continues to evolve, staying informed about these key players will be essential for businesses looking to optimize their human capital management strategies.

    Ceridian HCM Holding Inc SWOT Analysis


    Ceridian HCM Holding Inc., a global leader in human capital management (HCM) software, has been instrumental in revolutionizing how businesses manage their workforce. The company's innovative solutions, including payroll, benefits, workforce management, and talent management, have made it a vital tool for organizations looking to improve efficiency and employee satisfaction. This segment delves into a SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis of Ceridian HCM Holding Inc., providing insights into its competitive positioning and future prospects.


    Innovative Solutions: Ceridian's commitment to innovation is evident in its flagship platform, Dayforce. This single application for HCM has garnered accolades for its user-friendly design and comprehensive functionality, setting Ceridian apart from competitors.

    Robust Customer Base: With a diverse customer base that spans various industries and company sizes, Ceridian has demonstrated the universal appeal and adaptability of its products. This broad market reach is a testament to the company's strengths in meeting the nuanced needs of different sectors.

    Strong Financial Performance: Ceridian has shown consistent financial growth, underpinned by its subscription-based model, which ensures steady revenue flow and financial stability. This financial resilience enhances its capacity for further research and development.

    Global Presence: With operations in over 50 countries, Ceridian has successfully established a significant global footprint, enabling it to tap into various markets and leverage opportunities in emerging economies.


    Dependence on North American Market: Despite its global presence, a significant portion of Ceridian's revenue comes from North America. This heavy reliance could be a vulnerability if the North American market faces economic downturns or increased competition.

    Integration Challenges: As Ceridian continues to expand its product offerings and enter new markets, integrating these solutions seamlessly remains a challenge. Ensuring the interoperability of different systems and maintaining a consistent user experience are ongoing concerns.


    Expansion into Emerging Markets: Emerging economies present a lucrative opportunity for Ceridian to expand its customer base. Tailoring its solutions to meet the specific needs of these markets could drive significant growth.

    Technological Advancements: Leveraging new technologies such as AI and machine learning to enhance its HCM solutions could further differentiate Ceridian from competitors. These advancements could improve efficiencies, predictive analytics, and user experiences.

    Strategic Partnerships: Forming strategic partnerships with other tech firms could enable Ceridian to offer more comprehensive solutions and penetrate new industry verticals. Collaborations could also pave the way for innovation and market expansion.


    Intense Competition: The HCM software market is highly competitive, with several key players vying for market share. Keeping pace with rapid technological changes and competitive pricing strategies is crucial for Ceridian to maintain its position.

    Regulatory Challenges: As a global entity, Ceridian must navigate a complex web of regulations across different countries. Compliance with evolving data protection laws and employment regulations requires constant vigilance and adaptation.

    Economic Uncertainty: Global economic volatility poses a threat to discretionary spending on HCM solutions. Economic downturns could lead businesses to cut costs, potentially affecting Ceridian's revenue.


    Ceridian HCM Holding Inc. stands out in the HCM software market for its innovative solutions, strong financial performance, and global reach. While challenges such as market competition and regulatory compliance loom large, the company's strategic focus on technology advancement and market expansion positions it well for future success. By leveraging its strengths and addressing its vulnerabilities, Ceridian is poised to continue its trajectory of growth and innovation in the evolving HCM landscape.

    Key Takeaways:

    • Ownership of Ceridian HCM Holding Inc.: Ceridian is a publicly traded company, with ownership distributed among institutional investors, private equity firms, and individual shareholders. Key stakeholders often include large investment groups and the company's executive leadership.

    • Mission Statement: Ceridian's mission focuses on making work life better for people everywhere. This is achieved through innovative technology solutions that help companies manage their human capital more effectively, streamlining processes such as payroll, benefits administration, and workforce management.

    • Revenue Generation: Ceridian makes money primarily through its cloud-based human capital management (HCM) software, Dayforce. They offer subscription-based services that cater to the needs of small, medium, and large enterprises, generating revenue through software licensing fees, processing fees, and professional services.

    • Business Model Canvas: Ceridian's business model emphasizes delivering comprehensive HCM solutions through its integrated platform, Dayforce. This model relies on key activities like continuous innovation, customer support, and strategic acquisitions to enhance its offerings. Value propositions include improving regulatory compliance, enhancing employee engagement, and optimizing human resource operations for clients.

    • Competition and SWOT Analysis: Ceridian's main competitors include other HCM software providers like Workday, ADP, and Oracle. The SWOT analysis reveals that while Ceridian benefits from a strong market position and innovative products, it also faces challenges such as intense competition and the need for continuous technological advancements. Opportunities lie in expanding globally and enhancing cloud-based offerings, whereas threats include potential cybersecurity risks and regulatory changes.


    In wrapping up our exploration of Ceridian HCM Holding Inc., a deep dive into the company's ownership, mission, revenue generation, business model, competition landscape, and strengths and weaknesses offers a holistic view of its position in the human capital management (HCM) sector.

    Ceridian, a publicly traded company, is owned by a mix of institutional and retail investors, with significant stakes previously held by private equity firms that helped navigate its transformation and public offering. The company's mission is centered around making work life better for people everywhere, an ethos that drives its innovative solutions in payroll, benefits, workforce management, and human resources.

    Revenue generation at Ceridian is primarily through its cloud-based HCM software, Dayforce, and other related services, which offer subscription-based models that ensure a steady income stream while addressing the diverse needs of its global clientele. The Business Model Canvas of Ceridian HCM Holding Inc. highlights how the company leverages key partners, activities, resources, and customer relationships to deliver value through its comprehensive suite of services, maintaining a competitive edge in a rapidly evolving industry.

    Ceridian faces stiff competition from notable names like Workday, ADP, and Oracle, among others. Despite the crowded market, Ceridian distinguishes itself through technological innovation, a customer-centric approach, and a commitment to global compliance and data security, which are crucial in the HCM sector.

    A SWOT analysis of Ceridian reveals its robust technological infrastructure and global reach as key strengths, while areas for improvement include navigating the intense competitive landscape and staying ahead in the innovation race. Opportunities for Ceridian lie in expanding its global footprint and capitalizing on emerging technologies like AI and machine learning to enhance its offerings. However, challenges such as regulatory compliance across different geographies and the potential for cybersecurity threats are factors the company must vigilantly manage.

    In conclusion, Ceridian HCM Holding Inc. stands as a significant player in the HCM space, backed by a strong ownership structure, a mission that resonates with current workplace dynamics, a sustainable revenue model, and a strategic approach to business operations. While competition and industry challenges are ever-present, Ceridian's ongoing commitment to innovation, customer satisfaction, and strategic growth initiatives position it well for future success. As the company continues to navigate the complexities of the global market, its ability to adapt, innovate, and lead will be critical in maintaining and extending its market presence.


    What is the SWOT analysis of HR?

    SWOT analysis of HR (Human Resources) can be conducted to evaluate the strengths, weaknesses, opportunities, and threats of the HR function within an organization.


    1. Skilled and knowledgeable HR professionals who can effectively manage and develop the organization's workforce.
    2. Strategic role in aligning HR practices with organizational goals and objectives.
    3. Strong focus on employee engagement, retention, and development.
    4. Access to data and analytics to make informed decisions about human capital management.


    1. Limited resources and budget for HR initiatives.
    2. Lack of integration with other departments and functions within the organization.
    3. Inadequate training and development opportunities for HR staff.
    4. Resistance to change and adoption of new HR technologies and practices.


    1. Embracing digital transformation and automation to streamline HR processes.
    2. Expanding HR's role in talent acquisition, retention, and succession planning.
    3. Developing a diverse and inclusive workplace culture.
    4. Collaborating with other departments to drive organizational performance and growth.


    1. Increasing competition for top talent in the job market.
    2. Regulatory compliance and legal challenges in HR practices.
    3. Employee burnout and low morale affecting productivity and engagement.
    4. Rapid changes in technology and industry trends impacting HR strategies and practices.

    Overall, conducting a SWOT analysis of HR can help organizations identify areas for improvement and develop strategies to enhance the effectiveness of their human resources function.

    What are some opportunities in SWOT analysis?

    Some opportunities in SWOT analysis may include:

    1. Market growth: Identifying potential for growth in existing or new markets can be an opportunity for a business to expand its customer base and increase revenue.

    2. Technological advancements: Leveraging new technologies can help a business improve efficiency, streamline processes, and stay ahead of competitors.

    3. Strategic partnerships: Forming partnerships with other businesses or organizations can create opportunities for collaboration, joint ventures, and shared resources.

    4. Product development: Developing new products or services can help a business attract new customers, increase sales, and stay innovative in a competitive market.

    5. Diversification: Expanding into new product lines, industries, or geographic regions can create opportunities for growth and reduce risk from relying on a single market or product.

    What are the threats in a SWOT analysis?

    Threats in a SWOT analysis refer to external factors that could potentially harm the organization's performance or hinder its ability to achieve its objectives. Some common threats that businesses may face include:

    1. Intense competition in the market
    2. Economic downturns or recessions
    3. Changes in consumer preferences or behaviors
    4. Technological advancements that make current products or services obsolete
    5. Legal and regulatory changes
    6. Supply chain disruptions
    7. Natural disasters or other external events
    8. Changes in the political or social landscape
    9. Negative public perception or reputation issues
    10. Fluctuations in currency exchange rates.

    Identifying and assessing these threats is critical for organizations to develop strategies to mitigate risks and adapt to changing external conditions.

    What is the revenue of Ceridian HCM Holding Inc?

    The revenue of Ceridian HCM Holding Inc. for the fiscal year 2020 was $1.23 billion.

    Want to create a presentation now?

    • instantly

      Instantly Create A Deck

      Let PitchGrade do this for me

    • smile

      Hassle Free

      We will create your text and designs for you. Sit back and relax while we do the work.

    Explore More Content