Presentations made painless

Company > BOK Financial Corp: Business Model, SWOT Analysis, and Competitors 2023

BOK Financial Corp: Business Model, SWOT Analysis, and Competitors 2023

Published: Mar 09, 2023

Inside This Article


    In this blog article, we will delve into the business model, SWOT analysis, and competitors of BOK Financial Corp, a leading financial services company. Established in 1910, BOK Financial Corp has gained a strong foothold in the industry, offering a wide range of banking, wealth management, and investment services. By examining its business model, we can understand the key factors driving its success. Additionally, a comprehensive SWOT analysis will shed light on the company's strengths, weaknesses, opportunities, and threats. Furthermore, we will explore the competitive landscape, identifying the key players challenging BOK Financial Corp's position in the market.

    What You Will Learn:

    • Who owns BOK Financial Corp and the implications of its ownership structure
    • The mission statement of BOK Financial Corp and how it guides the company's operations
    • How BOK Financial Corp generates revenue and the key sources of its income
    • An in-depth understanding of BOK Financial Corp's business model canvas and its components
    • The main competitors of BOK Financial Corp and their impact on the company's market position
    • A comprehensive SWOT analysis of BOK Financial Corp, highlighting its strengths, weaknesses, opportunities, and threats.

    Who owns BOK Financial Corp?

    Overview of BOK Financial Corp Ownership

    When it comes to understanding the ownership of a company like BOK Financial Corp, it's important to delve into the details. BOK Financial Corp, a publicly traded company, has numerous shareholders who own different portions of the company's stock. These shareholders can include individual investors, institutional investors, mutual funds, and even company insiders.

    Institutional Ownership

    Institutional investors play a significant role in owning shares of BOK Financial Corp. These investors are typically large financial institutions such as banks, insurance companies, and pension funds. Due to their substantial financial resources, institutional investors can acquire significant ownership stakes in the company. They often employ professional investment managers who make decisions on behalf of their clients.

    According to recent reports, institutional investors own a substantial portion of BOK Financial Corp. For example, some of the largest institutional shareholders include Vanguard Group, BlackRock, and State Street Corporation. These institutions hold millions of shares, representing a significant ownership interest in the company.

    Insider Ownership

    Insider ownership refers to the shares held by individuals who are directly associated with BOK Financial Corp. This includes executives, directors, and other key employees. Insider ownership can provide insights into the confidence and commitment of those who are closely involved in the company's operations and decision-making processes.

    Based on regulatory filings, BOK Financial Corp's insiders also hold a noteworthy ownership interest in the company. This demonstrates their belief in the company's future prospects and their dedication to its success.

    Individual and Retail Investors

    Individual investors, including retail investors, also have the opportunity to own shares of BOK Financial Corp. These investors purchase the company's stock through brokerage accounts, retirement accounts, or other investment vehicles. Their ownership stakes may vary significantly in size compared to institutional investors and insiders.

    By owning shares of BOK Financial Corp, individual investors can benefit from potential capital appreciation and dividends. They can also exercise their voting rights during shareholder meetings, enabling them to participate in key company decisions.


    Ownership of BOK Financial Corp is diverse and includes institutional investors, insiders, and individual investors. This diverse ownership structure contributes to the stability and growth of the company, as it attracts a wide range of perspectives and expertise. Whether it is the large institutional holdings, the insider commitment, or the individual investor participation, BOK Financial Corp's ownership is a reflection of the confidence and support it enjoys from various stakeholders.

    What is the mission statement of BOK Financial Corp?

    The Mission Statement of BOK Financial Corp: Enriching Lives through Financial Solutions

    BOK Financial Corp, a leading financial institution headquartered in Tulsa, Oklahoma, operates under a well-defined mission statement that guides its operations and strategic decisions. The mission statement of BOK Financial Corp is centered around enriching lives through financial solutions.

    At the core of their mission, BOK Financial Corp aims to provide comprehensive financial services to individuals, businesses, and communities while positively contributing to their overall well-being. This commitment is reflected in their relentless pursuit of excellence, innovation, and customer satisfaction.

    Delivering Comprehensive Financial Solutions

    BOK Financial Corp's mission goes beyond just providing basic banking services. They strive to deliver comprehensive financial solutions that meet the diverse needs of their customers. Whether it's personal banking, wealth management, commercial banking, or treasury services, BOK Financial Corp aims to be a one-stop solution for all their clients' financial requirements.

    By offering a wide range of products and services, BOK Financial Corp ensures that individuals and businesses can access the financial tools they need to achieve their goals. From everyday banking transactions to complex financial strategies, their mission is to empower their customers with the knowledge and resources necessary to make informed financial decisions.

    Fostering Financial Well-being

    BOK Financial Corp understands the importance of financial well-being for individuals and communities alike. Their mission statement emphasizes their commitment to helping people achieve financial stability and success. By providing expert guidance and tailored solutions, BOK Financial Corp aims to empower their customers to take control of their finances and build a solid foundation for the future.

    Moreover, BOK Financial Corp recognizes the impact of financial stability on communities. They actively support local initiatives and partner with organizations that promote financial literacy, economic growth, and community development. By fostering financial well-being at both the individual and community levels, BOK Financial Corp aims to make a meaningful difference in the lives of their customers and the communities they serve.

    Embracing Excellence and Innovation

    As part of their mission, BOK Financial Corp embraces excellence and innovation in everything they do. They strive to provide exceptional customer experiences by continually improving their products, services, and processes. By staying at the forefront of technological advancements, BOK Financial Corp ensures that their customers have access to cutting-edge financial solutions that simplify and enhance their banking experiences.

    Additionally, BOK Financial Corp fosters a culture of innovation within its organization. They encourage their employees to think creatively and explore new ideas to better serve their customers. By embracing a forward-thinking mindset, BOK Financial Corp aims to anticipate and meet the evolving needs of their customers in an ever-changing financial landscape.

    In conclusion, the mission statement of BOK Financial Corp reflects its commitment to enriching lives through comprehensive financial solutions. By delivering exceptional services, fostering financial well-being, and embracing excellence and innovation, BOK Financial Corp strives to make a positive impact on individuals, businesses, and communities.

    How does BOK Financial Corp make money?


    BOK Financial Corp is a diversified financial services company that operates through various subsidiaries. With a presence in multiple states, BOK Financial Corp offers a wide range of financial products and services. In this section, we will explore how the company generates revenue and makes money.

    Commercial Banking

    One of the primary sources of revenue for BOK Financial Corp is its commercial banking division. The company provides a comprehensive suite of banking services to businesses, including lending, treasury management, and depository services. By offering loans to businesses for various purposes such as expansion, working capital, and equipment financing, BOK Financial Corp earns interest income. Additionally, the company charges fees for services like cash management, merchant services, and foreign exchange transactions, further contributing to its revenue stream.

    Wealth Management

    BOK Financial Corp's wealth management division is another significant contributor to its revenue. Through its subsidiary, BOK Financial Advisors, the company offers a range of investment management and advisory services to individuals, families, and institutions. These services include financial planning, retirement planning, trust administration, and investment management. BOK Financial Corp generates revenue by charging fees based on the assets under management, advisory fees, and commissions from the sale of investment products.

    Mortgage Banking

    The mortgage banking segment is an essential part of BOK Financial Corp's revenue mix. The company operates through its subsidiary, BOK Financial Mortgage, which provides mortgage loan origination, servicing, and mortgage banking services. By originating mortgage loans and earning fees from origination, BOK Financial Corp generates revenue. Additionally, the company earns income by servicing mortgage loans, collecting payments, and providing customer support.


    BOK Financial Corp has a significant presence in the energy sector, particularly in oil and gas lending. Through its energy division, the company offers specialized financial services to energy companies, including exploration and production companies, midstream operators, and oilfield services providers. BOK Financial Corp generates revenue by providing loans and credit facilities to these energy companies and earns interest income on these loans. The company also provides treasury management services to energy clients, generating additional fee-based revenue.


    BOK Financial Corp generates revenue through various sources, including commercial banking, wealth management, mortgage banking, and energy services. By diversifying its revenue streams, the company reduces its dependence on any single business segment, enhancing its financial stability. With a strong focus on providing exceptional customer service and innovative financial solutions, BOK Financial Corp continues to thrive in the competitive financial services industry.

    BOK Financial Corp Business Model Canvas Explained

    What is the Business Model Canvas?

    The Business Model Canvas is a strategic management tool that provides a visual representation of a company's business model. It consists of nine key building blocks that help define and analyze various aspects of a business. These blocks include customer segments, value propositions, channels, customer relationships, revenue streams, key resources, key activities, key partnerships, and cost structure.

    BOK Financial Corp's Business Model Canvas

    BOK Financial Corp is a financial services holding company headquartered in Tulsa, Oklahoma. Let's take a closer look at how BOK Financial Corp's business model can be explained using the Business Model Canvas:

    Customer Segments

    BOK Financial Corp primarily serves two main customer segments: individuals and commercial clients. Under the individual segment, the company offers a wide range of personal banking services, including checking and savings accounts, mortgages, and consumer loans. For commercial clients, BOK Financial Corp provides customized financial solutions such as commercial loans, treasury management services, and merchant services.

    Value Propositions

    BOK Financial Corp differentiates itself by providing a comprehensive suite of financial products and services tailored to meet the specific needs of its customers. The company focuses on delivering exceptional customer service, innovative solutions, and building long-term relationships based on trust and reliability. With a strong emphasis on local decision-making, BOK Financial Corp ensures that its value propositions align with the unique requirements of its customer segments.


    To reach its customer segments effectively, BOK Financial Corp utilizes multiple channels. These include traditional brick-and-mortar branches, online and mobile banking platforms, telephone banking, and a network of ATMs. By offering a variety of channels, the company provides its customers with convenient and accessible ways to engage with their financial services.

    Customer Relationships

    BOK Financial Corp places great importance on establishing and maintaining strong customer relationships. The company strives to provide personalized experiences to its customers, whether through face-to-face interactions at branches or digital touchpoints. BOK Financial Corp's relationship managers work closely with clients to understand their financial goals and offer tailored solutions to meet their needs.

    Revenue Streams

    The primary revenue streams for BOK Financial Corp come from interest income generated through loans and investment securities, fees charged for various financial services, and income from trading activities. By diversifying its revenue streams, the company can mitigate risks associated with fluctuations in interest rates or other market conditions.

    Key Resources

    BOK Financial Corp's key resources include its extensive network of branches, a team of skilled and knowledgeable employees, advanced technology infrastructure, and a strong capital base. These resources enable the company to deliver high-quality financial services, support its expanding customer base, and adapt to evolving market trends.

    Key Activities

    BOK Financial Corp's key activities revolve around providing a wide range of financial products and services to its customers. This includes managing deposits, originating loans, managing investments, offering treasury management solutions, and providing comprehensive financial planning and wealth management services. The company also focuses on continuously improving its operations, investing in technology, and expanding its product offerings to meet the changing needs of its customers.

    Key Partnerships

    BOK Financial Corp has established strategic partnerships with various entities to enhance its product offerings and expand its market reach. These partnerships include collaborations with technology providers, payment processors, and other financial institutions. By leveraging these partnerships, BOK Financial Corp can deliver innovative solutions to its customers and remain competitive in the ever-evolving financial industry.

    Cost Structure

    To maintain its operations and deliver its value propositions, BOK Financial Corp incurs various costs. These costs include employee salaries and benefits, technology investments, marketing expenses, regulatory compliance costs, and overhead expenses associated with maintaining its branch network. By managing its cost structure efficiently, the company can optimize profitability while providing value to its customers.

    In conclusion, BOK Financial Corp's business model can be effectively explained using the Business Model Canvas. By understanding the various components of the canvas, it becomes evident that the company focuses on delivering customer-centric financial solutions, building strong relationships, and maintaining a diverse revenue stream. Through strategic partnerships and efficient cost management, BOK Financial Corp is able to position itself as a trusted and reliable financial services provider.

    Which companies are the competitors of BOK Financial Corp?

    Competitors of BOK Financial Corp

    BOK Financial Corp operates in a highly competitive market, where it faces competition from several financial institutions and banking companies. Here are a few notable competitors of BOK Financial Corp:

    1. JPMorgan Chase & Co.: JPMorgan Chase & Co. is one of the largest banking institutions in the United States, offering a wide range of financial services such as retail banking, investment banking, and asset management. With its extensive branch network and diverse product offerings, JPMorgan Chase poses a significant competition to BOK Financial Corp.

    2. Bank of America Corporation: Bank of America Corporation is another major player in the banking industry, providing banking and financial services to individuals, businesses, and corporations. With its global presence and strong brand reputation, Bank of America competes with BOK Financial Corp across various market segments.

    3. Wells Fargo & Company: Wells Fargo & Company is a diversified financial services company offering banking, investment, and mortgage products. With its extensive customer base and broad range of services, Wells Fargo presents formidable competition to BOK Financial Corp.

    4. U.S. Bancorp: U.S. Bancorp is a leading provider of financial services, including banking, investment, and payment solutions. With its strong regional presence and focus on customer relationships, U.S. Bancorp competes with BOK Financial Corp, particularly in the Midwest and Western regions.

    5. PNC Financial Services Group: PNC Financial Services Group is a diversified financial services company, offering banking, asset management, and corporate services. With its strong regional presence in the Eastern United States, PNC Financial Services Group competes with BOK Financial Corp in various markets.

    In addition to these major competitors, BOK Financial Corp also faces competition from regional and local banks, credit unions, and other financial institutions operating in its target markets. The competitive landscape is continuously evolving, driven by factors such as technological advancements, regulatory changes, and customer preferences. BOK Financial Corp strives to differentiate itself through its customer-centric approach, innovative solutions, and personalized services to stay ahead in the competitive market.

    BOK Financial Corp SWOT Analysis


    1. Diversified Revenue Streams: BOK Financial Corp boasts a diverse range of revenue streams, which include commercial banking, mortgage banking, wealth management, and treasury services. This diversification helps mitigate risks associated with any particular sector or industry, allowing the company to maintain stable growth even during economic downturns.

    2. Strong Regional Presence: With a presence in eight states across the central United States, BOK Financial Corp has established a strong regional footprint. This regional focus allows the company to intimately understand the local market dynamics and tailor their products and services to the specific needs of customers in each area.

    3. Robust Asset Quality: BOK Financial Corp consistently maintains a healthy asset quality, with a low level of non-performing loans and a strong credit rating. This demonstrates the company's rigorous risk management practices and prudent lending standards, ensuring that the majority of their loans are repaid on time.


    1. Geographic Concentration: While BOK Financial Corp's strong regional presence is a strength, it also poses a weakness in terms of geographic concentration risk. Since the company operates primarily in the central United States, any adverse economic conditions or regional downturns could significantly impact their financial performance.

    2. Limited International Operations: Unlike some of its competitors, BOK Financial Corp has limited international operations. This lack of global presence may restrict the company's ability to tap into international markets and diversify their revenue streams further.


    1. Expansion into New Markets: BOK Financial Corp has the opportunity to expand its operations into new markets, both within its existing footprint and beyond. By strategically entering new regions or acquiring smaller regional banks, the company can increase its customer base and market share, thereby driving revenue growth.

    2. Growing Demand for Wealth Management Services: As the population ages and wealth accumulates, the demand for wealth management services is expected to increase. BOK Financial Corp can leverage its strong wealth management division to capitalize on this trend, attracting high-net-worth individuals and expanding its asset management business.


    1. Intense Competition: The banking industry is highly competitive, with numerous regional and national players vying for market share. BOK Financial Corp faces competition from both traditional banks and fintech disruptors, which may put pressure on their pricing power and customer acquisition efforts.

    2. Regulatory Compliance: As a financial institution, BOK Financial Corp is subject to stringent regulatory requirements. Changes in regulations or failure to comply with existing rules could result in penalties, legal challenges, or reputational damage. Staying abreast of evolving regulations and ensuring compliance is crucial to the company's continued success.

    Key Takeaways

    • BOK Financial Corp is owned by institutional and individual investors, with the largest shareholders being mutual funds and investment management firms.
    • The mission statement of BOK Financial Corp is to provide financial solutions and exceptional customer service to individuals, businesses, and communities, aiming to be the premier financial institution in their markets.
    • BOK Financial Corp generates revenue through various sources, including interest income from loans and investments, fees from banking services, wealth management services, and mortgage banking activities.
    • The Business Model Canvas of BOK Financial Corp illustrates the key elements of their business model, including customer segments, value proposition, channels, customer relationships, revenue streams, key activities, key resources, and partnerships.
    • Some of the competitors of BOK Financial Corp include other regional banks and financial institutions such as Commerce Bancshares, Inc., Zions Bancorporation, and First Financial Bankshares, Inc.
    • A SWOT analysis of BOK Financial Corp reveals their strengths, weaknesses, opportunities, and threats. Strengths may include a diverse product portfolio and strong market presence, while weaknesses could be regulatory challenges or dependency on certain geographic markets. Opportunities may arise from market expansion or technological advancements, while threats could be economic downturns or intense competition.


    In conclusion, BOK Financial Corp is owned by various institutional and individual shareholders. Its mission statement revolves around providing exceptional financial solutions and building lasting relationships with its customers. The company generates revenue through a diversified business model, including commercial banking, wealth management, and mortgage banking. By leveraging its key resources and activities, BOK Financial Corp has established a strong position in the market.

    However, the company does face competition from other financial institutions such as JPMorgan Chase, Wells Fargo, and Bank of America. These competitors pose a challenge in terms of market share and customer acquisition. Therefore, BOK Financial Corp must continuously innovate and differentiate itself to maintain its competitive edge.

    A SWOT analysis of BOK Financial Corp reveals its strengths, weaknesses, opportunities, and threats. The company's strengths lie in its strong financial position, extensive product portfolio, and customer-centric approach. However, it faces weaknesses such as regulatory risks and dependence on interest rates. Opportunities for growth include expanding into new markets and enhancing technological capabilities. On the other hand, threats include intense competition, economic downturns, and changing customer preferences.

    Overall, BOK Financial Corp has a solid foundation and a clear mission to guide its operations. With a robust business model and a focus on customer satisfaction, the company is well-positioned to navigate the challenges of the financial industry and continue its growth trajectory.


    What are the core values of BOK Financial?

    The core values of BOK Financial are:

    1. Integrity: BOK Financial values honesty, transparency, and ethical behavior in all aspects of its operations. They strive to build trust with their customers, employees, and stakeholders.

    2. Teamwork: BOK Financial believes in the power of collaboration and teamwork. They promote a supportive and inclusive work environment where employees work together to achieve common goals.

    3. Accountability: BOK Financial emphasizes individual and collective accountability. They take responsibility for their actions, deliver on their commitments, and hold themselves and others accountable for achieving results.

    4. Excellence: BOK Financial is committed to delivering exceptional service and quality. They strive for excellence in all their products, services, and customer interactions.

    5. Customer Focus: BOK Financial places a high emphasis on understanding and meeting the needs of their customers. They aim to provide personalized and innovative solutions to help customers achieve their financial goals.

    6. Community Engagement: BOK Financial believes in giving back to the communities where they operate. They actively participate in community initiatives, support local organizations, and encourage their employees to volunteer and make a positive impact.

    7. Continuous Learning: BOK Financial fosters a culture of continuous learning and professional development. They encourage employees to enhance their skills and knowledge to stay ahead in a rapidly changing industry.

    8. Diversity and Inclusion: BOK Financial values diversity and inclusion in their workforce. They strive to create an inclusive environment where all employees feel respected, valued, and have equal opportunities to succeed.

    These core values guide BOK Financial's decisions, actions, and relationships with all stakeholders.

    What is a SWOT analysis in the financial industry?

    A SWOT analysis in the financial industry is a strategic tool used to evaluate the strengths, weaknesses, opportunities, and threats of a financial institution or organization. It helps assess the internal and external factors that may impact the company's performance and competitiveness in the market.

    1. Strengths: These are the internal factors that give the financial institution a competitive advantage. It can include a strong brand reputation, a robust customer base, diversified product offerings, advanced technology infrastructure, or talented workforce.

    2. Weaknesses: These are the internal factors that hinder the financial institution's performance or put it at a disadvantage. It can include limited market presence, outdated technology, high operational costs, regulatory compliance challenges, or weak risk management practices.

    3. Opportunities: These are the external factors that the financial institution can capitalize on to grow or improve its position in the market. It can include emerging markets, new customer segments, favorable regulatory changes, technological advancements, or strategic partnerships.

    4. Threats: These are the external factors that pose risks or challenges to the financial institution. It can include intense competition, economic downturns, changing customer preferences, regulatory changes, cybersecurity threats, or reputational risks.

    By analyzing these factors, a financial institution can identify its strengths to leverage, weaknesses to address, opportunities to pursue, and threats to mitigate. This analysis helps in developing effective strategies, making informed decisions, and staying competitive in the dynamic financial industry.

    How can I find a SWOT analysis on a company?

    There are several ways to find a SWOT analysis on a company:

    1. Company websites: Many companies include SWOT analyses in their annual reports, investor presentations, or corporate websites. Look for the "Investor Relations" or "About Us" section on their website and search for any available reports or presentations.

    2. Business databases: Online databases like Bloomberg, Hoovers, or MarketLine provide comprehensive company profiles and analyses, including SWOT analyses. These databases may require a subscription or access through a library or educational institution.

    3. Search engines: Conduct a simple web search by typing the company name followed by "SWOT analysis." This will likely bring up various sources, such as news articles, industry reports, or business websites that have analyzed the company.

    4. Industry reports: Industry-specific reports or market research reports often include SWOT analyses of key companies within the sector. These reports can be found in libraries, online databases, or through market research companies.

    5. Business publications: Business magazines, journals, or newspapers may have published SWOT analyses on specific companies as part of their coverage. Search through their archives or use their search functions to find relevant articles.

    6. Professional analysts: Analysts from financial institutions, consulting firms, or research organizations often publish reports on companies, including SWOT analyses. Look for reports from reputable sources like Goldman Sachs, McKinsey, or Gartner.

    Remember that SWOT analyses can vary depending on the source, so it is advisable to consult multiple analyses to get a well-rounded view.

    What is a SWOT analysis in finance department?

    A SWOT analysis in the finance department is a strategic planning tool used to evaluate the strengths, weaknesses, opportunities, and threats related to the financial aspects of an organization. It helps identify internal and external factors that may impact the financial performance and decision-making within the department.

    Strengths: The analysis examines the positive attributes and advantages of the finance department. This could include factors such as a highly skilled finance team, efficient financial processes, strong financial controls, or a solid financial reporting framework.

    Weaknesses: This component highlights the areas where the finance department may have limitations or areas for improvement. It could include factors such as outdated financial systems, lack of expertise in certain areas, or inefficient financial processes that may hinder the department's effectiveness.

    Opportunities: This part focuses on the potential areas for growth or improvement that the finance department can leverage. It may include opportunities for cost reduction, process automation, implementation of new technologies, or expansion into new markets or business lines.

    Threats: The analysis also considers external factors that could pose challenges or risks to the finance department. This may include factors such as changing regulations or compliance requirements, economic uncertainties, competitive pressures, or emerging technologies that disrupt traditional financial processes.

    By conducting a SWOT analysis, the finance department can gain insights into its current position, identify areas of strength and weakness, and develop strategies to capitalize on opportunities and mitigate threats. It helps in formulating financial goals, making informed decisions, and aligning the department's activities with the overall strategic objectives of the organization.

    Want to create a presentation now?

    • instantly

      Instantly Create A Deck

      Let PitchGrade do this for me

    • smile

      Hassle Free

      We will create your text and designs for you. Sit back and relax while we do the work.

    Explore More Content