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Company > ArcBest Corp: Business Model, SWOT Analysis, and Competitors 2023

ArcBest Corp: Business Model, SWOT Analysis, and Competitors 2023

Published: Feb 15, 2023

Inside This Article


    ArcBest Corp is a leading logistics company that provides a range of supply chain solutions to businesses across various industries. This blog article explores ArcBest's business model, conducting a SWOT analysis to identify its strengths, weaknesses, opportunities, and threats. Additionally, it delves into the company's competitors and their impact on ArcBest's market position. By examining these factors, we can gain valuable insights into ArcBest's strategic position in the logistics industry as it moves forward into 2023.

    What You Will Learn:

    • Who owns ArcBest Corp and the significance of its ownership in the company's operations and decision-making.
    • The mission statement of ArcBest Corp and how it guides the company's strategic direction and goals.
    • How ArcBest Corp generates revenue and the various sources of income that contribute to its financial success.
    • An explanation of the ArcBest Corp Business Model Canvas, including the key components and their interrelationships.
    • The major competitors of ArcBest Corp and their impact on the company's market position and competitive landscape.
    • A comprehensive SWOT analysis of ArcBest Corp, highlighting its strengths, weaknesses, opportunities, and threats in the industry.

    Who owns ArcBest Corp?

    Major Shareholders

    ArcBest Corp is a publicly traded company, meaning its ownership is distributed among several shareholders. As of the latest available information, the major shareholders of ArcBest Corp include institutional investors and individual shareholders.

    One of the largest institutional shareholders of ArcBest Corp is BlackRock, Inc. As a global investment management corporation, BlackRock holds a significant stake in the company. Other institutional investors, such as The Vanguard Group and Dimensional Fund Advisors, also have notable ownership positions in ArcBest Corp.

    Insider Ownership

    Insider ownership refers to the percentage of shares owned by individuals within the company, including executives, directors, and other key personnel. Insider ownership can provide insights into the level of confidence and commitment the company's management team has towards the business.

    According to regulatory filings, as of the most recent disclosure, the insider ownership of ArcBest Corp stands at around X percent. This indicates that a considerable portion of the company's shares is held by its own executives and directors.

    Shareholder Activism

    Shareholder activism is a phenomenon where shareholders voice their concerns or push for changes within a company. It can range from expressing opinions on corporate governance to proposing strategic shifts or demanding higher shareholder returns.

    While there have been no major instances of shareholder activism at ArcBest Corp, it is important to note that shareholders always have the right to voice their opinions and engage in constructive dialogue with the company's management.


    ArcBest Corp is owned by a diverse group of shareholders, including institutional investors and individual shareholders. Major stakeholders such as BlackRock, Inc., The Vanguard Group, and Dimensional Fund Advisors hold significant ownership positions. The company also has a notable insider ownership, indicating a level of commitment from its own management team. While shareholder activism has not been a prominent issue, shareholders always have the right to voice their concerns and engage with the company.

    What is the mission statement of ArcBest Corp?

    The Mission Statement of ArcBest Corp: Delivering integrated logistics solutions with a customer-centric approach

    ArcBest Corp, a leading logistics company, is driven by a clear and concise mission statement that guides its operations and overall strategic direction. The mission statement of ArcBest Corp is focused on delivering integrated logistics solutions with a customer-centric approach.

    ArcBest Corp aims to provide comprehensive logistics services that meet the unique needs of its customers. By integrating various transportation modes and leveraging advanced technology, the company strives to offer efficient and cost-effective solutions for businesses across different industries.

    The customer-centric approach of ArcBest Corp is at the core of its mission statement. The company recognizes the importance of understanding and addressing the specific requirements of its customers. By prioritizing customer satisfaction, ArcBest Corp aims to build long-term partnerships and become a trusted logistics provider.

    In line with its mission statement, ArcBest Corp emphasizes innovation and continuous improvement. The company actively seeks opportunities to enhance its logistics solutions, streamline processes, and leverage new technologies. By staying at the forefront of industry advancements, ArcBest Corp ensures it can consistently deliver reliable and cutting-edge logistics services.

    Additionally, ArcBest Corp is committed to fostering a culture of teamwork and collaboration. By encouraging its employees to work together and share their knowledge and expertise, the company aims to provide cohesive and seamless logistics solutions to its customers. This collaborative approach enables ArcBest Corp to effectively navigate complex supply chains and deliver superior outcomes.

    In summary, the mission statement of ArcBest Corp reflects its commitment to delivering integrated logistics solutions with a customer-centric approach. By focusing on customer satisfaction, innovation, collaboration, and continuous improvement, ArcBest Corp aims to be a trusted partner for businesses seeking reliable and efficient logistics services.

    How does ArcBest Corp make money?

    Overview of ArcBest Corp

    ArcBest Corp is a leading logistics company that provides a wide range of transportation and logistics solutions to businesses across various industries. With a comprehensive suite of services, including less-than-truckload (LTL) transportation, truckload (TL) transportation, supply chain management, and international freight forwarding, ArcBest Corp caters to the diverse needs of its clients.

    LTL Transportation

    One of the primary sources of revenue for ArcBest Corp is its LTL transportation services. LTL shipments are smaller than full truckload shipments, and ArcBest Corp specializes in consolidating multiple smaller shipments into a single truckload for efficient transportation. This allows businesses to save costs by sharing the transportation expenses with other shippers.

    ArcBest Corp operates a vast network of service centers and terminals strategically located throughout North America. These facilities enable efficient consolidation, sorting, and delivery of LTL freight within specific regions. By leveraging its extensive network, ArcBest Corp can offer competitive pricing and reliable delivery services, thus attracting a large customer base.

    TL Transportation

    In addition to LTL transportation, ArcBest Corp generates revenue through its TL transportation services. TL shipments typically involve larger quantities of freight that require exclusive use of a truck. ArcBest Corp provides TL transportation solutions to businesses with high-volume shipping needs or shipments that require expedited delivery.

    By offering TL transportation services, ArcBest Corp can cater to a broader range of customer requirements. This segment of the business allows the company to serve clients with unique shipping needs that are not suitable for LTL transportation. By providing reliable and efficient TL services, ArcBest Corp maintains a competitive edge in the transportation industry.

    Supply Chain Management

    ArcBest Corp also generates revenue through its supply chain management services. With the increasing complexity of global supply chains, businesses rely on logistics partners like ArcBest Corp to optimize their supply chain operations. ArcBest Corp offers comprehensive supply chain management solutions that encompass transportation, inventory management, warehousing, and order fulfillment.

    By partnering with ArcBest Corp for supply chain management, businesses can streamline their operations, reduce costs, and improve overall efficiency. This revenue stream allows ArcBest Corp to provide end-to-end logistics solutions, serving as a trusted partner for businesses seeking to optimize their supply chain processes.

    International Freight Forwarding

    Another source of revenue for ArcBest Corp is its international freight forwarding services. With the expansion of global trade, businesses require reliable and efficient transportation solutions for their international shipments. ArcBest Corp leverages its extensive network and strategic partnerships to provide seamless international freight forwarding services.

    By handling the complexities of customs regulations, documentation, and transportation logistics, ArcBest Corp facilitates the smooth movement of goods across international borders. This revenue stream enables ArcBest Corp to tap into the growing global trade market and serve businesses with their international shipping needs.


    ArcBest Corp generates revenue through its diverse portfolio of transportation and logistics services. By offering LTL and TL transportation, supply chain management, and international freight forwarding, the company caters to a wide range of customer requirements. With a strong focus on customer satisfaction, efficiency, and reliability, ArcBest Corp continues to thrive in the competitive logistics industry.

    ArcBest Corp Business Model Canvas Explained

    Introduction to ArcBest Corp

    ArcBest Corp is a leading logistics company that provides a wide range of supply chain solutions to businesses across various industries. With a rich history dating back to 1923, the company has evolved and adapted to meet the changing needs of its customers. In this section, we will explore the ArcBest Corp Business Model Canvas to gain a better understanding of how the company operates and creates value for its stakeholders.

    Key Partnerships

    ArcBest Corp understands the importance of strategic partnerships in the logistics industry. The company has built strong relationships with suppliers, carriers, and technology providers to enhance its service offerings. By collaborating with reliable partners, ArcBest Corp is able to leverage their expertise and resources to deliver comprehensive solutions to its customers. These partnerships also enable the company to expand its geographic reach and provide seamless end-to-end logistics services.

    Key Activities

    The key activities of ArcBest Corp revolve around managing and optimizing the supply chain for its customers. This includes transportation management, warehousing, distribution, and inventory management. The company leverages advanced technology and data analytics to streamline processes, improve efficiency, and reduce costs. Additionally, ArcBest Corp invests in research and development to stay at the forefront of industry trends and develop innovative solutions that meet the evolving needs of its customers.

    Value Proposition

    ArcBest Corp's value proposition lies in its ability to provide customized, reliable, and cost-effective supply chain solutions. The company understands that each customer has unique requirements and aims to deliver tailored solutions that meet their specific needs. By leveraging its extensive network, expertise, and technology, ArcBest Corp ensures that its customers can optimize their supply chain operations, reduce costs, and improve overall efficiency. Furthermore, the company's commitment to exceptional customer service sets it apart from competitors, fostering long-term relationships with its clients.

    Customer Segments

    ArcBest Corp serves a diverse range of customer segments across various industries. From retail and e-commerce to healthcare and manufacturing, the company caters to businesses of all sizes and complexities. By understanding the specific needs and challenges of each customer segment, ArcBest Corp is able to develop targeted solutions that address their unique requirements. This customer-centric approach has allowed the company to build a strong and loyal customer base over the years.

    Revenue Streams

    ArcBest Corp generates revenue through a combination of service fees and transportation charges. The company's extensive service portfolio allows it to offer a variety of pricing models based on the specific services utilized by its customers. Revenue is also generated through value-added services such as warehousing, packaging, and customs brokerage. By diversifying its revenue streams, ArcBest Corp ensures a stable and sustainable financial performance.

    Key Resources

    The key resources of ArcBest Corp include its extensive network of carriers, warehouses, and distribution centers. The company's robust technology infrastructure and data analytics capabilities are also critical resources that enable efficient operations and decision-making. Additionally, ArcBest Corp's talented workforce plays a crucial role in delivering exceptional customer service and driving innovation.


    The ArcBest Corp Business Model Canvas provides a comprehensive overview of how the company creates value for its stakeholders. By focusing on strategic partnerships, delivering customized solutions, and leveraging advanced technology, ArcBest Corp has established itself as a trusted logistics provider. With its customer-centric approach and commitment to excellence, the company continues to drive innovation and shape the future of the logistics industry.

    Which companies are the competitors of ArcBest Corp?


    In the highly competitive logistics and transportation industry, ArcBest Corp faces stiff competition from several prominent companies. These competitors are constantly vying for market share and aiming to provide innovative solutions to meet the evolving needs of customers. Understanding the landscape and identifying the key players is vital for both investors and customers looking to make informed decisions. In this section, we will discuss some of the main competitors of ArcBest Corp and analyze their strengths and areas of specialization.

    Competitor 1: XPO Logistics

    XPO Logistics is a global provider of transportation and logistics services, offering a comprehensive range of solutions to various industries. With a strong presence in North America, Europe, and Asia, XPO Logistics has established itself as a formidable competitor to ArcBest Corp. The company boasts a vast network of transportation hubs, warehouses, and cross-docking facilities, enabling efficient supply chain management for its customers. XPO Logistics is known for its advanced technology systems that enhance visibility and optimize operations, giving them a competitive edge.

    Competitor 2: J.B. Hunt Transport Services

    J.B. Hunt Transport Services, often referred to as J.B. Hunt, is another major player in the logistics industry and a direct competitor to ArcBest Corp. The company offers a wide range of transportation and logistics solutions, including truckload, intermodal, and dedicated contract services. J.B. Hunt has a strong presence in North America and operates one of the largest fleets of trucks and trailers in the region. Their extensive network and expertise in intermodal transportation give them a competitive advantage, particularly in the growing e-commerce sector.

    Competitor 3: FedEx Corporation

    FedEx Corporation is a global leader in logistics and delivery services, providing a comprehensive suite of transportation solutions to customers worldwide. With its extensive network of air, ground, and freight services, FedEx competes directly with ArcBest Corp in several areas. The company's strong brand recognition, advanced technology, and commitment to customer service make it a formidable competitor. FedEx's focus on innovation, such as autonomous vehicles and drone deliveries, highlights their determination to stay at the forefront of the industry.

    Competitor 4: Old Dominion Freight Line

    Old Dominion Freight Line is a major transportation and logistics company specializing in less-than-truckload (LTL) services. While their primary focus is on LTL freight, Old Dominion also offers additional services such as logistics solutions, supply chain consulting, and warehousing. With a vast network of service centers and a reputation for exceptional reliability, Old Dominion Freight Line competes directly with ArcBest Corp in the LTL segment. Their commitment to customer satisfaction and operational excellence has allowed them to establish a strong foothold in the industry.


    ArcBest Corp operates in a highly competitive landscape, facing challenges and opportunities from various companies within the logistics and transportation industry. Understanding the key competitors, such as XPO Logistics, J.B. Hunt Transport Services, FedEx Corporation, and Old Dominion Freight Line, is crucial for assessing the market dynamics and making informed decisions. By analyzing the strengths and areas of specialization of these competitors, investors and customers can gain valuable insights into the industry landscape and the potential impact on ArcBest Corp's market position.

    ArcBest Corp SWOT Analysis


    • Strong market position: ArcBest Corp has established a strong market position within the transportation and logistics industry. With over 100 years of experience, the company has built a solid reputation for providing reliable and efficient services to its customers.

    • Diverse service offerings: ArcBest Corp offers a wide range of transportation and logistics services, including truckload, less-than-truckload, and expedited shipping. This diversification allows the company to cater to various customer needs and capture a larger share of the market.

    • Technological advancements: The company has invested in technology to enhance its operations and improve customer experience. ArcBest Corp utilizes advanced tracking systems, data analytics, and online platforms, enabling real-time visibility and efficient management of shipments.


    • Dependence on the US market: ArcBest Corp heavily relies on the US market for its revenue. While this has been a stable source of income, any economic downturn or market fluctuations in the US could significantly impact the company's financial performance.

    • High operating costs: The transportation and logistics industry is capital-intensive, and ArcBest Corp faces high operating costs associated with maintaining a fleet of trucks, fuel expenses, and labor costs. These costs can put pressure on the company's profitability, especially during periods of rising fuel prices.

    • Limited global presence: Although ArcBest Corp has a strong presence in the US, its international operations are relatively limited. This lack of global reach can be a disadvantage in terms of competing with other logistics companies that have a more extensive global network.


    • E-commerce growth: The rapid growth of e-commerce presents a significant opportunity for ArcBest Corp. As more consumers turn to online shopping, the demand for efficient and reliable logistics services increases. The company can leverage its expertise and technological advancements to capture a larger market share in the e-commerce sector.

    • Expansion into new markets: ArcBest Corp has the potential to expand its operations into new geographical markets. By exploring opportunities in emerging economies or underserved regions, the company can tap into new customer bases and diversify its revenue streams.

    • Strategic partnerships and acquisitions: Collaborating with other companies or acquiring complementary businesses can provide ArcBest Corp with strategic advantages. By combining resources, expertise, or expanding service offerings, the company can strengthen its competitive position and gain access to new markets.


    • Intense competition: The transportation and logistics industry is highly competitive, with numerous players vying for market share. ArcBest Corp faces competition from both large global logistics companies and regional players. Intense competition can lead to price pressures, reduced profit margins, and potential loss of market share.

    • Regulatory challenges: The industry is subject to various regulations related to safety, environmental standards, and labor laws. Compliance with these regulations can increase costs and pose challenges in terms of maintaining operations and adhering to strict guidelines.

    • Economic uncertainties: Economic fluctuations and downturns can significantly impact the demand for transportation and logistics services. ArcBest Corp is vulnerable to changes in consumer spending patterns, trade policies, and global economic conditions, which could adversely affect its financial performance.

    Overall, conducting a SWOT analysis allows us to assess ArcBest Corp's strengths, weaknesses, opportunities, and threats. By understanding these factors, the company can develop strategies to capitalize on its strengths, overcome weaknesses, seize opportunities, and mitigate threats in the competitive landscape of the transportation and logistics industry.

    Key Takeaways

    • ArcBest Corp is owned by a diverse group of shareholders, with institutional investors holding the majority of the company's shares.
    • The mission statement of ArcBest Corp is to deliver integrated solutions that help customers optimize supply chain efficiencies and drive growth.
    • ArcBest Corp makes money through its various business segments, including asset-based truckload transportation, expedited transportation, and logistics solutions.
    • The Business Model Canvas of ArcBest Corp highlights the key components of its operations, including customer segments, value proposition, channels, customer relationships, revenue streams, key resources, key activities, key partners, and cost structure.
    • Competitors of ArcBest Corp include other transportation and logistics companies such as J.B. Hunt Transport Services, XPO Logistics, and C.H. Robinson Worldwide.
    • A SWOT analysis of ArcBest Corp reveals its strengths in its extensive network and integrated solutions, weaknesses in its dependency on the trucking industry, opportunities in e-commerce growth, and threats from regulatory changes and competition.


    In conclusion, ArcBest Corp is a well-established company in the transportation and logistics industry. As for ownership, ArcBest Corp is publicly traded, meaning its ownership is distributed among shareholders.

    The mission statement of ArcBest Corp is to provide integrated logistics solutions that help customers solve their supply chain challenges and achieve their business goals. This mission drives their commitment to delivering outstanding service and innovative solutions to their clients.

    ArcBest Corp generates revenue through various sources, including transportation services, logistics solutions, and asset-based operations. Their diverse portfolio allows them to cater to a wide range of customer needs and ensures a steady stream of income.

    By analyzing the ArcBest Corp Business Model Canvas, it becomes apparent that the company focuses on key activities such as freight transportation, warehousing, and supply chain management. They leverage strategic partnerships and advanced technologies to enhance efficiency and deliver value to their customers.

    In terms of competition, ArcBest Corp faces competition from major players in the transportation and logistics industry. Companies like FedEx, UPS, and XPO Logistics are direct competitors, as they offer similar services and have a comparable market presence. However, ArcBest Corp differentiates itself through its customer-centric approach, custom solutions, and extensive network.

    Lastly, conducting a SWOT analysis on ArcBest Corp reveals their strengths, weaknesses, opportunities, and threats. Their strengths lie in their strong brand reputation, extensive network, and diverse service offerings. However, they face challenges such as market volatility and increasing competition. Yet, they have opportunities to expand their services globally and leverage emerging technologies. It is crucial for ArcBest Corp to address their weaknesses and capitalize on opportunities while mitigating potential threats to ensure continued success in the dynamic transportation and logistics industry.


    How can I find a SWOT analysis on a company?

    There are several ways to find a SWOT analysis on a company:

    1. Company's official website: Many companies publish their SWOT analysis on their official websites. Look for sections like "About Us," "Investor Relations," or "Corporate Information" to find relevant reports or presentations.

    2. Annual reports: Publicly traded companies are required to publish annual reports, which often include a discussion of the company's strengths, weaknesses, opportunities, and threats. These reports can be found on the company's website or through financial databases.

    3. Business news websites: Websites like Bloomberg, Forbes, or Reuters often provide SWOT analysis for major companies. Use the search function on these platforms and enter the company's name along with "SWOT analysis" to find relevant articles or reports.

    4. Market research reports: Companies specializing in market research often publish SWOT analysis reports on various companies. These reports can be accessed through paid databases such as IBISWorld, MarketResearch.com, or Statista.

    5. Academic databases: University libraries and online academic databases like JSTOR or ProQuest may contain research papers or case studies that include SWOT analysis of specific companies. Access to these resources may require a subscription or membership.

    6. Business consulting firms: Consulting firms sometimes publish industry-specific or company-specific reports that include SWOT analysis. Visit the websites of consulting firms like McKinsey, Deloitte, or PwC, and search for their research or insights sections.

    7. Online search engines: Conduct a simple online search using the company's name followed by "SWOT analysis." This may lead you to articles, blogs, or presentations where SWOT analysis has been discussed or mentioned.

    Remember that the accuracy and relevance of the SWOT analysis may vary depending on the source, so it's essential to consider multiple perspectives and compare information from various sources.

    What are the four 4 parts of SWOT analysis?

    The four parts of SWOT analysis are:

    1. Strengths: These are the internal factors that give an organization an advantage over its competitors. It includes resources, capabilities, expertise, and any other positive attributes that contribute to the success of the organization.

    2. Weaknesses: These are the internal factors that put an organization at a disadvantage compared to its competitors. It includes limitations, deficiencies, or areas where the organization lacks expertise or resources.

    3. Opportunities: These are the external factors that can be exploited by an organization to its advantage. It includes potential market trends, new technologies, emerging markets, or any other favorable external conditions that can benefit the organization.

    4. Threats: These are the external factors that could potentially harm or negatively impact an organization. It includes competition, changing market trends, economic factors, legal or regulatory changes, or any other external challenges that the organization needs to be aware of and manage.

    What are 3 examples of opportunities in SWOT analysis?

    Three examples of opportunities in SWOT analysis are:

    1. Market growth: An opportunity may arise from an expanding market or growing demand for a particular product or service. For example, the rise of e-commerce has opened up new avenues for businesses to reach a larger customer base.

    2. Technological advancements: Advancements in technology can create opportunities for businesses to improve their operations or develop innovative products. For instance, the emergence of artificial intelligence and machine learning has led to the development of new software solutions and automation capabilities.

    3. Changes in regulations: Changes in government regulations or policies can create opportunities for businesses to enter new markets or expand their operations. For example, the legalization of cannabis in certain countries has created a new industry and opportunities for businesses in the cannabis sector.

    What is SWOT analysis and examples?

    SWOT analysis is a strategic planning technique used to evaluate the strengths, weaknesses, opportunities, and threats of a business or a project. It helps organizations identify their internal capabilities and limitations, as well as external factors that may impact their success.

    Here are examples of each component of a SWOT analysis:


    1. Strong brand reputation
    2. Skilled and experienced workforce
    3. Efficient supply chain management
    4. Innovative product portfolio
    5. High customer retention rate


    1. Limited financial resources
    2. Lack of market presence
    3. Inadequate technological infrastructure
    4. Dependence on a single supplier
    5. Inconsistent product quality


    1. Expanding into new markets or geographic regions
    2. Growing demand for eco-friendly products
    3. Technological advancements to improve production processes
    4. Strategic partnerships or alliances
    5. Changes in government regulations favoring the industry


    1. Intense competition from established players
    2. Economic downturn affecting consumer spending
    3. Rapidly changing consumer preferences
    4. Potential entry of new competitors
    5. Supply chain disruptions due to natural disasters or political instability

    Remember, these examples are generic, and the actual SWOT analysis will differ based on the specific industry, organization, or project being analyzed.

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