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Company > Agilent Technologies: Business Model, SWOT Analysis, and Competitors 2023

Agilent Technologies: Business Model, SWOT Analysis, and Competitors 2023

Published: Apr 16, 2023

Inside This Article


    In this blog article, we will delve into Agilent Technologies, a leading global provider of scientific instruments, software, services, and consumables. We will explore their business model, which focuses on innovation, quality, and customer-centricity, driving their success in the market. Additionally, we will conduct a SWOT analysis to identify Agilent's strengths, weaknesses, opportunities, and threats, providing a comprehensive understanding of their position in the industry. Lastly, we will examine their key competitors, highlighting the dynamic landscape they operate in and the strategies they employ to stay ahead in the market.

    What You Will Learn:

    • Who owns Agilent Technologies: Discover the ownership structure of Agilent Technologies and learn about the major stakeholders behind the company.
    • The mission statement of Agilent Technologies: Gain insights into the mission statement of Agilent Technologies and understand the company's objectives and values.
    • How Agilent Technologies makes money: Explore the various revenue streams and business strategies employed by Agilent Technologies to generate profits and sustain its operations.

    Who owns Agilent Technologies?

    Ownership of Agilent Technologies

    Agilent Technologies is a publicly traded company, meaning that ownership is spread among numerous shareholders who hold shares of the company's common stock. The ownership structure of Agilent Technologies reflects the interests of both institutional investors and individual shareholders.

    Institutional Investors

    Institutional investors, including mutual funds, pension funds, and investment firms, play a significant role in the ownership of Agilent Technologies. These institutions often have large holdings in the company, which can influence management decisions and overall corporate governance. Some of the prominent institutional investors in Agilent Technologies include Vanguard Group, BlackRock, and State Street Corporation.

    Individual Shareholders

    Individual investors also own shares in Agilent Technologies. These shareholders can include employees of the company who receive stock options or purchase shares as part of their compensation packages. Additionally, individual investors, both retail and high-net-worth individuals, can buy and sell Agilent Technologies' stock on public stock exchanges such as the New York Stock Exchange (NYSE) and NASDAQ.

    Founders and Executives

    Agilent Technologies was initially spun off from Hewlett-Packard (now HP Inc.) in 1999. As a result, some of the original founders and executives may still hold significant ownership stakes in the company. However, over time, the ownership structure has likely evolved as shares have been bought and sold on the open market.

    Shareholder Activism

    Shareholder activism is another important aspect of ownership in Agilent Technologies. Certain shareholders may actively engage with the company's management to influence corporate strategy, governance, or environmental and social practices. These activist shareholders may seek to enhance shareholder value, promote sustainability initiatives, or advocate for increased diversity and inclusion within the company.

    In conclusion, Agilent Technologies is primarily owned by institutional investors and individual shareholders, with founders and executives potentially retaining a portion of ownership. The company's ownership structure is subject to change as shares are bought and sold on the stock market. Additionally, shareholder activism can exert influence on Agilent Technologies' operations and decision-making processes.

    What is the mission statement of Agilent Technologies?

    Agilent Technologies' Mission Statement: Empowering the World to Improve Lives

    Agilent Technologies, a global leader in life sciences, diagnostics, and applied chemical markets, has a clear and concise mission statement that reflects its commitment to making a positive impact on society. The company's mission statement is "Empowering the World to Improve Lives."

    This mission statement serves as the guiding principle for all of Agilent's operations and strategic decisions. It encapsulates the company's dedication to leveraging its expertise, resources, and cutting-edge technologies to address some of the world's most pressing challenges in healthcare, environmental sustainability, and scientific research.

    Agilent Technologies recognizes that improving lives goes beyond simply providing high-quality products and services. The company actively seeks to empower its customers, employees, and partners to make a difference in their respective fields. By enabling scientists, researchers, and clinicians to achieve breakthroughs and advancements, Agilent plays a crucial role in shaping the future of healthcare and scientific discovery.

    Through its mission statement, Agilent also emphasizes the importance of collaboration and inclusivity. The company believes that by working together with customers, partners, and communities, it can foster innovation and drive positive change on a global scale. Agilent's mission statement reflects its commitment to creating a world where everyone has access to the tools, knowledge, and opportunities needed to improve lives, regardless of their background or location.

    Agilent Technologies' mission statement not only serves as a guiding principle for the company but also resonates with its stakeholders. It inspires employees to contribute their best efforts and expertise towards achieving the mission. Furthermore, it reinforces Agilent's reputation as a socially responsible and purpose-driven organization, attracting customers and partners who align with its values and goals.

    In summary, Agilent Technologies' mission statement, "Empowering the World to Improve Lives," reflects the company's dedication to leveraging its expertise and resources to address global challenges and make a positive impact on society. This mission guides Agilent's operations, inspires its employees, and reinforces its commitment to collaboration, inclusivity, and innovation.

    How does Agilent Technologies make money?

    Overview of Agilent Technologies

    Agilent Technologies is a global leader in life sciences, diagnostics, and applied chemical markets. With a strong focus on innovation, the company offers a wide range of products and services to its customers worldwide. But how exactly does Agilent Technologies generate revenue? Let's dive into the details.

    Product Sales

    One of the primary sources of revenue for Agilent Technologies comes from the sales of its products. The company develops and manufactures a diverse portfolio of instruments, consumables, software, and services for various industries. These products cater to the needs of scientists, researchers, and professionals working in areas such as pharmaceuticals, biotechnology, environmental testing, and forensics.

    Agilent's product offerings include advanced analytical instruments like mass spectrometers, chromatographs, spectroscopy systems, and genetic analysis tools. Additionally, they provide consumables such as reagents, columns, and sample preparation kits that are essential for conducting experiments and analyses. By continuously innovating and improving their products, Agilent Technologies ensures a steady stream of sales and a loyal customer base.

    Services and Support

    Apart from product sales, Agilent Technologies generates revenue through its comprehensive range of services and support offerings. These services include instrument maintenance, repairs, calibration, and validation to ensure optimal performance and compliance with industry standards. Agilent's dedicated team of service engineers and experts provide prompt assistance and expertise to customers, enhancing their overall experience.

    Moreover, Agilent offers training programs and technical support to help customers maximize the value of their investments in Agilent products. Through workshops, online resources, and personalized support, Agilent ensures that users can effectively utilize their instruments and software, leading to customer satisfaction and loyalty.

    Software Solutions

    Agilent Technologies also generates revenue from the sale of software solutions that complement their hardware offerings. These software solutions enable users to control, analyze, and interpret data generated by Agilent instruments, enhancing productivity and efficiency in the laboratory.

    Agilent's software suite includes data acquisition and analysis software, laboratory informatics solutions, and specialized software for various applications. By providing intuitive and powerful software tools, Agilent Technologies enhances the value proposition of their products and captures additional revenue streams.

    Collaborations and Partnerships

    Agilent Technologies actively engages in collaborations and partnerships with academic institutions, research organizations, and industry players. These collaborations often involve joint research projects, co-development of new technologies, or licensing agreements. By leveraging the expertise and resources of their partners, Agilent expands its product portfolio and reaches new markets, driving revenue growth.

    Furthermore, Agilent's collaborations help in the development of innovative solutions tailored to specific customer needs. This strategic approach allows Agilent Technologies to stay at the forefront of technological advancements and maintain a competitive edge in the market.


    In summary, Agilent Technologies makes money through a combination of product sales, services and support, software solutions, and collaborations/partnerships. By continuously innovating and providing high-quality products and services, Agilent has established itself as a trusted brand in the life sciences, diagnostics, and applied chemical markets. Through its diverse revenue streams, the company ensures its financial stability and sustains its commitment to advancing science and improving lives.

    Agilent Technologies Business Model Canvas Explained

    Introduction to Agilent Technologies

    Agilent Technologies is a global leader in life sciences, diagnostics, and applied chemical markets. With a rich history spanning over 80 years, Agilent has evolved into a renowned company known for its cutting-edge technologies and innovative solutions.

    The Business Model Canvas

    To understand Agilent Technologies' business model, we can analyze it using the Business Model Canvas (BMC). The BMC is a strategic management tool that provides a holistic view of a company's key elements, including its value proposition, customer segments, revenue streams, and more.

    Key Components of Agilent Technologies' Business Model Canvas

    1. Value Proposition: Agilent Technologies aims to provide customers with high-quality, reliable, and innovative scientific instruments, software, consumables, and services. Their value proposition lies in their ability to enable their customers to make scientific discoveries, improve patient outcomes, and optimize laboratory workflows.

    2. Customer Segments: Agilent serves a diverse range of customer segments, including academic researchers, pharmaceutical and biotechnology companies, clinical laboratories, government agencies, and more. By catering to different customer needs, Agilent can tap into multiple markets and diversify its revenue streams.

    3. Channels: Agilent utilizes a multi-channel distribution strategy to reach its customers effectively. This includes direct sales teams, e-commerce platforms, distributors, and partnerships with other industry leaders. By leveraging various channels, Agilent ensures a wide market reach and enhances customer accessibility.

    4. Customer Relationships: Agilent values long-term relationships with its customers. They prioritize customer satisfaction by offering personalized support, technical assistance, and training programs. This helps Agilent foster customer loyalty and maintain strong relationships, leading to repeat business and positive word-of-mouth referrals.

    5. Revenue Streams: Agilent generates revenue through various streams, including instrument sales, software licensing, consumables, and after-sales services. By diversifying its revenue sources, Agilent can mitigate risks and capitalize on different market opportunities.

    6. Key Activities: Agilent's key activities revolve around research and development, manufacturing high-quality instruments, software development, and providing technical support. These activities enable Agilent to continuously innovate and deliver cutting-edge solutions to its customers.

    7. Key Resources: Agilent's key resources include its talented workforce, state-of-the-art manufacturing facilities, extensive intellectual property portfolio, and strong industry partnerships. These resources provide Agilent with a competitive edge and enable the company to stay at the forefront of technological advancements.

    8. Key Partnerships: Agilent collaborates with various partners, including academic institutions, research organizations, and other industry leaders. Through strategic partnerships, Agilent gains access to new technologies, expands its product offerings, and enhances its market presence.

    9. Cost Structure: Agilent incurs costs related to research and development, manufacturing, marketing, sales, and customer support. However, their extensive global presence and economies of scale enable them to optimize costs and maintain competitive pricing.


    By analyzing Agilent Technologies' business model using the Business Model Canvas, it becomes evident that the company's success lies in its ability to deliver value to customers, cater to diverse segments, and leverage strategic partnerships. Agilent's commitment to innovation, customer satisfaction, and strong industry presence position them as a leading player in the life sciences and diagnostics markets.

    Which companies are the competitors of Agilent Technologies?

    Competitors of Agilent Technologies

    Agilent Technologies operates in a highly competitive industry, and several companies are vying for market share in various segments. Here are some of the key competitors of Agilent Technologies:

    1. Thermo Fisher Scientific: Thermo Fisher Scientific is a global leader in scientific research and analysis tools. The company offers a wide range of products and services, including analytical instruments, reagents, consumables, software, and services. Thermo Fisher Scientific competes with Agilent Technologies across several segments, including life sciences, diagnostics, and applied markets.

    2. Waters Corporation: Waters Corporation specializes in developing and manufacturing analytical instruments and software for the pharmaceutical, life sciences, and industrial markets. The company's product portfolio includes liquid chromatography, mass spectrometry, and thermal analysis systems. Waters Corporation is a significant competitor for Agilent Technologies, particularly in the field of chromatography and mass spectrometry solutions.

    3. PerkinElmer: PerkinElmer is a global leader in providing scientific instruments, consumables, software, and services for a wide range of applications, including life sciences, diagnostics, and applied markets. The company's product offerings include analytical instruments, genetic screening, environmental monitoring, and imaging technologies. PerkinElmer competes with Agilent Technologies in several areas, such as genomics, diagnostics, and environmental analysis.

    4. Shimadzu Corporation: Shimadzu Corporation is a Japanese multinational company that specializes in manufacturing analytical and scientific instruments. The company offers a diverse range of products, including chromatography systems, mass spectrometers, spectrophotometers, and balances. Shimadzu Corporation competes with Agilent Technologies in the analytical instruments market, particularly in the areas of chromatography and spectroscopy.

    5. Bruker Corporation: Bruker Corporation is a leading provider of scientific instruments and solutions for various industries, including life sciences, pharmaceuticals, and applied markets. The company's product portfolio includes mass spectrometry, nuclear magnetic resonance (NMR), X-ray analysis, and molecular diagnostics systems. Bruker Corporation competes with Agilent Technologies in several segments, such as mass spectrometry and molecular diagnostics.

    These are just a few examples of the prominent competitors of Agilent Technologies. The competitive landscape of the scientific instrument industry is constantly evolving, with new players and advancements in technology. Agilent Technologies continues to innovate and differentiate itself to maintain its position as a leader in the industry.

    Agilent Technologies SWOT Analysis


    1. Strong brand reputation: Agilent Technologies is a well-established company with a strong brand reputation in the industry. It is widely recognized for its high-quality products, reliability, and innovation.

    2. Diverse product portfolio: Agilent offers a wide range of products and solutions across various industries, including life sciences, diagnostics, chemical analysis, and electronic measurement. This diversification helps the company mitigate risks and capture opportunities in different markets.

    3. Technological expertise: Agilent has a strong focus on research and development, which has led to significant technological advancements in its products. The company's expertise in areas such as molecular diagnostics, genomics, and spectroscopy gives it a competitive edge in the market.

    4. Global presence: Agilent has a global footprint with operations in more than 100 countries. This widespread presence allows the company to tap into different markets and benefit from regional growth opportunities. It also helps in providing timely customer support and expanding its customer base.


    1. Dependence on key customers: Agilent relies on a few major customers for a significant portion of its revenue. This dependence poses a risk to the company as any loss of these key customers or a decline in their business could have a negative impact on Agilent's financial performance.

    2. High dependence on the life sciences industry: While Agilent serves multiple industries, it heavily relies on the life sciences industry for a significant portion of its revenue. Any adverse changes or challenges faced by the life sciences industry could directly impact Agilent's financial results.

    3. Pricing pressure: Agilent operates in a highly competitive market where pricing pressure is a common challenge. The company needs to continuously invest in research and development to maintain its technological edge, which can put pressure on its pricing strategy and margins.


    1. Growing demand for personalized medicine: The increasing focus on personalized medicine presents a significant opportunity for Agilent. The company's expertise in molecular diagnostics and genomics positions it well to cater to the growing demand for advanced diagnostic tools and solutions.

    2. Expansion in emerging markets: Agilent has the opportunity to expand its presence in emerging markets, such as China, India, and Brazil. These markets have a growing middle class, increased healthcare spending, and a rising demand for advanced technologies, creating a favorable environment for Agilent to grow its customer base.


    1. Intense competition: Agilent operates in a highly competitive market, facing competition from both established players and new entrants. The presence of other major players in the industry, such as Thermo Fisher Scientific and Danaher Corporation, intensifies the competition and poses a threat to Agilent's market share.

    2. Changing regulations: The life sciences and diagnostics industries are subject to evolving regulations and compliance requirements. Changes in regulations can impact Agilent's ability to develop and market its products, leading to potential delays or increased costs.

    3. Economic uncertainties: Agilent's business performance is influenced by macroeconomic factors such as global economic conditions, trade policies, and currency fluctuations. Economic downturns or uncertainties can affect customer spending patterns and demand for Agilent's products, impacting its financial results.

    Key Takeaways

    • Agilent Technologies is a publicly traded company, so its ownership is dispersed among shareholders.

    • The mission statement of Agilent Technologies is to provide trusted answers and insights that advance the quality of life.

    • Agilent Technologies primarily makes money through the sale of scientific instruments, software, consumables, and services to various industries such as healthcare, research, and chemical analysis.

    • Agilent Technologies' business model canvas includes key components such as customer segments, value propositions, channels, customer relationships, revenue streams, key resources, key activities, key partnerships, and cost structure.

    • Some of the main competitors of Agilent Technologies include Thermo Fisher Scientific, Waters Corporation, PerkinElmer, and Bruker Corporation.

    • Agilent Technologies strengths include its wide range of products and services, strong brand reputation, and global presence.

    • Weaknesses include a heavy reliance on a few key customers and vulnerability to economic fluctuations.

    • Opportunities for Agilent Technologies include expanding into new markets and industries, technological advancements, and strategic partnerships.

    • Threats include intense competition, changing regulations, and economic uncertainties.


    In conclusion, Agilent Technologies is a leading company in the field of life sciences, diagnostics, and applied chemical markets. With a strong emphasis on innovation and customer satisfaction, Agilent strives to provide cutting-edge solutions and technologies to its customers. The company's mission statement focuses on improving the quality of life and making a positive impact on society through its products and services.

    Agilent Technologies generates its revenue through various sources, including the sale of instruments, consumables, software, and services. The company serves a wide range of industries, such as pharmaceuticals, biotechnology, academia, and government agencies, contributing to its financial success.

    Analyzing Agilent Technologies' business model canvas provides a comprehensive understanding of its key activities, resources, and partnerships. The company's focus on research and development, strategic alliances, and customer relationships enables it to stay ahead of the competition and deliver value to its stakeholders.

    Speaking of competition, Agilent Technologies faces several competitors in the market. Companies like Thermo Fisher Scientific, Waters Corporation, and PerkinElmer are some of the major players in the industry. While competition is fierce, Agilent's strong brand reputation, technological expertise, and customer-centric approach give it a competitive edge.

    Furthermore, conducting a SWOT analysis on Agilent Technologies reveals its strengths, weaknesses, opportunities, and threats. The company's strengths lie in its diverse product portfolio, global presence, and strong customer relationships. However, weaknesses such as dependence on key customers and potential vulnerabilities in the supply chain need to be addressed. Agilent also faces opportunities in emerging markets and advancements in technology, while threats from regulatory changes and intense competition should be closely monitored.

    Overall, Agilent Technologies has established itself as a leader in its field, continually striving to innovate and provide value to its customers. With a solid business model, strong competition, and a clear understanding of its strengths and weaknesses, Agilent is well-positioned for future growth and success.


    What is the SWOT analysis of technology?

    SWOT analysis is a framework used to evaluate the strengths, weaknesses, opportunities, and threats of a particular subject. In the case of technology, the SWOT analysis can be as follows:


    1. Innovation and Advancement: Technology enables constant innovation and advancement, leading to new products, services, and solutions.
    2. Efficiency and Productivity: Technology improves efficiency and productivity in various industries, automating tasks and reducing human error.
    3. Connectivity and Communication: Technology allows instant global connectivity and communication, facilitating collaboration and information sharing.
    4. Cost Savings: Technology can reduce costs by streamlining processes, eliminating manual tasks, and optimizing resources.
    5. Customization and Personalization: Technology enables customization and personalization, tailoring products and services to individual needs and preferences.


    1. Complexity and Technical Challenges: Technology can be complex, requiring specialized skills and knowledge, which may pose challenges for some individuals or organizations.
    2. Dependence and Reliability: Relying heavily on technology can make individuals or organizations vulnerable to system failures, cyber threats, and disruptions.
    3. Skills and Training Gaps: Rapid technological advancements may lead to skills and training gaps, making it challenging for individuals or organizations to keep up with the latest technologies.
    4. Privacy and Security Concerns: Technology raises concerns about data privacy, security breaches, and unauthorized access to personal or sensitive information.
    5. Environmental Impact: Some technologies may have negative environmental impacts, such as increased energy consumption or electronic waste.


    1. Market Expansion: Technology opens new markets and business opportunities, allowing organizations to reach a wider audience and expand their operations.
    2. Automation and AI: The integration of automation and artificial intelligence technologies presents opportunities for increased efficiency, cost savings, and improved decision-making.
    3. Digital Transformation: Technology enables digital transformation, allowing organizations to digitize their processes, improve customer experiences, and gain a competitive edge.
    4. Data Analytics: The abundance of data generated by technology provides opportunities for organizations to extract valuable insights, make data-driven decisions, and improve their operations.
    5. Collaboration and Connectivity: Technology fosters collaboration and connectivity, enabling new forms of teamwork, remote work, and global partnerships.


    1. Cybersecurity Risks: Technology exposes individuals and organizations to various cybersecurity risks, including hacking, data breaches, and identity theft.
    2. Technological Obsolescence: Rapid technological advancements can render existing technologies obsolete, requiring continuous adaptation and investment.
    3. Job Displacement: Automation and artificial intelligence technologies may lead to job displacement or changes in the job market, requiring individuals to upskill or transition to new roles.
    4. Economic Inequality: Unequal access to technology and digital skills can exacerbate economic inequalities, creating a digital divide.
    5. Ethical Concerns: Technology raises ethical concerns, such as the misuse of personal data, biases in algorithms, and the potential for technology to be used for harmful purposes.

    It is important to note that the SWOT analysis of technology may vary depending on the specific context, industry, or technology being analyzed.

    What kind of company is Agilent Technologies?

    Agilent Technologies is a global company that specializes in the development, manufacturing, and distribution of scientific instruments, software, and services. They primarily focus on four key areas: life sciences and applied chemicals, diagnostics and genomics, electronic measurement, and cross-lab solutions. Agilent Technologies serves a wide range of industries, including pharmaceuticals, biotechnology, environmental testing, food safety, academic research, and electronics.

    What are the core values of Agilent Technologies?

    The core values of Agilent Technologies are:

    1. Integrity: Agilent values honesty, transparency, and ethical behavior in all aspects of their business operations.

    2. Respect: They believe in treating all individuals with dignity and respect, fostering an inclusive and diverse work environment.

    3. Innovation: Agilent encourages creativity, continuous learning, and the pursuit of innovative solutions to meet customer needs.

    4. Contribution: They strive to make a positive impact on society and the environment, contributing to the well-being of their communities.

    5. Speed: Agilent emphasizes agility and responsiveness, enabling them to adapt quickly to changing market conditions.

    6. Results: They prioritize delivering quality results, meeting commitments, and continuously improving their performance.

    7. Collaboration: Agilent fosters collaboration and teamwork, recognizing that diverse perspectives and collective efforts drive success.

    8. Empowerment: They empower employees to take ownership, make decisions, and contribute to the company's success.

    These core values guide Agilent's actions and decisions, shaping their culture and driving their business strategies.

    Who are Agilent's competitors?

    Agilent Technologies, Inc. operates in various industries, including life sciences, diagnostics, and applied chemicals. As such, the company faces competition from various companies in different segments. Some of Agilent's main competitors include:

    1. Thermo Fisher Scientific: A leading provider of scientific instruments, reagents, consumables, software, and services. Thermo Fisher offers a wide range of solutions in life sciences, diagnostics, and applied markets, similar to Agilent.

    2. Waters Corporation: A company that specializes in analytical instruments, software, and services for liquid chromatography, mass spectrometry, and thermal analysis. Waters is a significant competitor for Agilent in the field of analytical chemistry.

    3. PerkinElmer: A global provider of scientific instruments, consumables, software, and services. PerkinElmer operates in various markets, including life sciences, diagnostics, environmental, and industrial testing, overlapping with Agilent's areas of focus.

    4. Danaher Corporation: A diversified conglomerate that operates in multiple industries, including life sciences, diagnostics, and environmental and applied solutions. Danaher owns various companies, such as Beckman Coulter and Leica Biosystems, which compete with Agilent in different segments.

    5. Shimadzu Corporation: A Japanese company specializing in analytical and measuring instruments. Shimadzu offers a broad range of products, including chromatography systems, spectroscopy systems, and environmental monitoring solutions that compete with Agilent.

    6. Bio-Rad Laboratories: A global leader in life science research and clinical diagnostics. Bio-Rad provides a wide range of products, including instruments, reagents, consumables, and software, competing with Agilent in areas such as genomics, proteomics, and diagnostics.

    7. Bruker Corporation: A company that develops and manufactures scientific instruments and analytical solutions for various industries, including life sciences, materials research, and applied markets. Bruker offers similar technologies and competes with Agilent in areas such as mass spectrometry and nuclear magnetic resonance.

    These are just a few examples of Agilent's competitors in different segments. The competitive landscape may vary depending on the specific industry and market segment within Agilent's diverse portfolio.

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