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How to do your market research survey

Published: Dec 27, 2022

7 steps to get to know who you are selling to

A market research survey is a way to collect information on the people who you want to sell your product or service to. Surveys are a way for businesses to learn about their target market and audience. Businesses use this information to make decisions about their products and services, branding, and advertising.

Market surveys are a type of research where a company collects information directly from people, rather than getting it from another source. This type of research is more expensive and takes more time than getting information from another source, but it can be very useful for getting information that you can't find anywhere else.

Surveys are one of the most popular methods for measuring brand awareness as they can provide you with a detailed understanding of how consumers perceive your brand. Measuring brand awareness is essential to the success of any marketing plan as it allows you to make informed decisions about where to invest resources and refine your campaign strategies over time.

There are many ways to find out more information about your customers, like using a public database or a market research tool. You can also use a CRM (customer relationship management) system to keep track of information about your customers. Online polls can also be used to gauge consumer opinion quickly and easily. Focus groups or interviews can provide more in-depth insight into how people think about your brand. Finally, analytics from your website and social media channels can help you understand how people are interacting with your content and messaging.

But, if you can't find the answers you're looking for through all this research, it's time to do a market research survey.

How to design a market research survey

You should start thinking about what you're trying to collect, and from whom. Are you testing a prototype? Are you looking to target new customer personas? There are many different ways to use a marketing research survey, and your choice will impact how you set up the questionnaire. Here you have some examples of types of market research survey: Buyer persona research Sales funnel research Customer loyalty research Branding and marketing research New products or features research Competitor research

7 steps to write and conduct a market research survey

1. Identify the Purpose of Your Survey:

Before you start designing your survey, it's important to identify the purpose of the research and the overall objectives of the survey. This will help you decide which questions to include, what type of questions to ask, and how to phrase them. Remember keeping your survey short is important. It has been shown that people tend to leave online surveys when they get too long. You want to get as many responses as possible to make the survey statistically relevant.

2. Select Your Target Audience:

Once you've identified the purpose of your survey, you need to decide who your target audience is. Consider the interests and behaviors of the people you want to survey. A buyer persona research survey will help you learn more about things like demographics, income and education levels, and lifestyle. The more you learn about your existing customers, the more specific you can get in targeting new customers. The good news is you may find that there are more buyer personas within your user base.

3. Design Your Questions:

Now that you know who you are targeting, it's time to design your questions. Keep the questions focused on the purpose of the survey and make sure they are phrased in a way that is clear and easy to understand.

Writing your survey questions: Some resources to help you with this could be the pre-written questions in survey apps. Here are a few common question types that can work for you: Categorical questions Yes/No Multiple Choice Checkbox Ordinal questions Dropdown Ranking Interval/ratio questions Determining the right questions to ask on a survey may be hard. The questions that you want to ask will depend on the type of product you are selling and the industry you are in. Some broad questions that we would recommend you include are:

How much are they willing to spend? How many purchases do they make in a year? How much do they know about the product? How much social media interaction have they had with the brand in the past?

4. Choose a Delivery Method:

Next, you need to decide how you are going to deliver the survey to your target audience. There are a variety of delivery methods including email, online surveys, and in-person surveys. There are a lot of survey platforms to choose from, and they all offer different and unique features. Remember to preview your survey on your phone and computer to make sure it'll look good for all of your users. If you have it on budget, you can also purchase survey services from a larger research agency.

5. Take Action:

Ok, your survey is designed and ready to go. Let's say you make a test survey and it returns looking like good feedback, then you're ready to launch your survey! Make sure that you leave plenty of time for the survey to run, normally it takes a long while to get a few thousand respondents. Some surveys take longer than others for no clear reason, and you also want to build in time to conduct a comprehensive data analysis. To get good results you want to make sure that you incentivize people to take the survey. This can be done by offering an entry into a prize draw or giving away some kind of gift to the best person that completes the survey.

6. Collect and interpret the Data:

Once you have the feedback you need, it's time to start collecting the data. Make sure to track the responses and store the data securely. We recommend you not crunch all survey data by hand. Most survey platforms include some form of dashboard that will handle things for you, but you can also relink your survey platform to other apps designed specially to keep track of your results and turn them into actionable insights. If you are in an online business and you want to do your own market research survey then we recommend using the following survey service: Survey Monkey. It is easy to use and you can get good results if you create a survey that is under 20 questions. Their service is good and they also have templates you can use to get you started.

7. Analyze the Results:

Once you have collected and stored the data, it's time to analyze the results. This can be done manually or with the help of survey software.

In order to analyze data from a survey, you need to understand what the data is, who it represents, and how it can be used. You should look for trends and patterns that can help you better understand the data and make decisions based on it. For example, if you have a survey that asks people about their opinions on a certain topic, you can look for patterns in the data to see what types of people tend to have the same opinions and how they differ from other people with different opinions.

The final step is to take action based on the findings of your survey. This could include making changes to your product or service, launching a new marketing campaign, or adjusting your pricing.


A survey is one of the most important things you can do when you want to start a business. It will give you an idea of the potential demand for your product and the kind of market you are about to step into.

Additionally, conducting a market research survey is one of the best ways to measure brand awareness. Surveys offer you a detailed understanding of how people perceive your brand and can be tailored to provide actionable insights that help you make more informed decisions. Running a good survey before investing in new developments can save your company time and money.

We hope you've found this info useful. Feel free to comment and share. Thanks for reading!

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